Trust Quality Care Ltd
- Home care
- Dementia care
- Registered since 2016
- Bordesley, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Trust Quality Care Ltd: inspection record
Rated Good in June 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Elite Care and Support Services Requires improvement, 0.2 miles away
- RI IMPACT Requires improvement, 0.3 miles away
- G Midlands Medicare Agency Ltd Good, 0.3 miles away
- G NDH Care (LEICESTER) Good, 0.3 miles away
- RI NDH Care Ltd Requires improvement, 0.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 4 June 2019. Quoted under the Open Government Licence.
About the service: Trust Quality Care is a domiciliary service that was providing personal care to 67 people living in their own homes at the time of the inspection.
Read the rest of CQC's summary
People's experience of using this service: People were supported safely and from safe they knew and trusted. Staff knew how to recognise potential abuse and who they should report any concerns to.
Staff understood the risks to people's health and how best to support people. Staff were trained to meet people's needs and acted promptly to refer people to healthcare professionals when required.
Staff recruitment processes included a check of their background to review staff suitability to work at the
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this.
People enjoyed positive relationships with the staff team and were treated with kindness and respect. People's independence was promoted by staff who encouraged them.
People's needs and routines were known and supported by staff who ensured these were met and respected. People knew how to complain if needed, and were confident any comments or concerns were listened and acted on.
People and staff were happy with the way the service was led and managed and the provider worked well with external professionals to ensure people's needs were met.
Service management and leadership was consistent and areas for improvements were identified. The registered manager gathered people's views and experiences and made any necessary improvements.
We found the service met the characteristics of a "Good" rating.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 4 June 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Trust Quality Care Ltd
- Ownership type
- Organisation
- Companies House number
- 9543547 (opens Companies House)
Trust Quality Care Ltd runs 2 services, all in the West Midlands. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Trust Quality Care Ltd
- – Rosemary Lodge Rest Home Not yet rated. Care home, Birmingham
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Trust Quality Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Trust Quality Care Ltd.
- When was Trust Quality Care Ltd last inspected?
- The Care Quality Commission's latest rating for Trust Quality Care Ltd was published on 4 June 2019.
- Who runs Trust Quality Care Ltd?
- Trust Quality Care Ltd is run by Trust Quality Care Ltd. It runs 2 services, all in the West Midlands.
- What is Trust Quality Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 June 2019.
Contact
- Phone
- 0121 753 7777
- Address
- The Bordesley Centre, Stratford Road, Sparkhill, Birmingham, B11 1AR Map (opens Google Maps)
Compare nearby
- RI Elite Care and Support Services Requires improvement, 0.2 miles away
- RI IMPACT Requires improvement, 0.3 miles away
- G Midlands Medicare Agency Ltd Good, 0.3 miles away
- G NDH Care (LEICESTER) Good, 0.3 miles away
- RI NDH Care Ltd Requires improvement, 0.3 miles away