Does Flexicare at Home (Head Office) provide nursing care?

The Care Quality Commission's register does not list nursing care for Flexicare at Home (Head Office).

When was Flexicare at Home (Head Office) last inspected?

The Care Quality Commission's latest rating for Flexicare at Home (Head Office) was published on 22 October 2019.

Who runs Flexicare at Home (Head Office)?

Flexicare at Home (Head Office) is run by Flexicare Altruistic Solutions Limited.

What is Flexicare at Home (Head Office)'s CQC rating?

Its overall rating from the Care Quality Commission is Outstanding, published on 22 October 2019.

Flexicare at Home (Head Office)

Home care
Dementia care
Registered since 2011
Durkar, Wakefield, Yorkshire and the Humber

Outstanding

Rated on 22 October 2019

Rating from the Care Quality Commission.

At a glance

2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
The only one
rated Outstanding home care service in Wakefield, out of 57 with a rating.

Flexicare at Home (Head Office): inspection record

Home care, Wakefield

Rated Outstanding in October 2019, up from Good.

Flexicare at Home (Head Office): inspection record: inspection ratings by year, 2015 to 2026
	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

G
Ease Healthcare Wakefield Good, less than 0.1 miles away
G
Prestige Nursing Wakefield Good, 0.8 miles away
G
Peripatetic Service - Sherwood Court Good, 0.9 miles away
–
Pinderfielde Healthcare Wakefield Not yet rated, 1 mile away
G
Tees Healthcare Services Limited Good, 1 mile away

See all home care services in Wakefield

See all home care services in Durkar

About the service

From the Care Quality Commission's inspection report published 22 October 2019. Quoted under the Open Government Licence.

Flexicare at Home is a domiciliary care agency. On the day of our inspection 66 people were receiving care and support from Flexicare at Home.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

Staff were passionate and really cared about making a difference to the people they supported so that they could lead the best lives possible. Staff were highly motivated and skilled in their role. They had undertaken appropriate generic training and where specific needs were identified, they undertook further training to be able to meet people's individual needs. A staff member told us, "I work here because it's good. Everything we do and everything the manager [referring to the registered manager] does is great. The company actually do care about the clients and that makes a massive difference."

Read the rest of CQC's summary

Staff were exceptionally caring. Everyone we spoke with was extremely complimentary about the care provided by staff. People told us they were very happy with the service and had no concerns. There was a strongly embedded culture within the service of treating people with dignity, respect, compassion and love.

Questions to ask the service

The last rating is 7 years old. Ask what has changed since then.
Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager: Ann Whaley
Registered with the CQC since: 9 June 2011
What it provides: Domiciliary care service
Who it supports: Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Read the full inspection report

3 inspection reports, latest 22 October 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider: Flexicare Altruistic Solutions Limited
Ownership type: Organisation
Companies House number: 07506522 (opens Companies House)

Getting help from City of Wakefield Metropolitan District Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Adult social care at City of Wakefield Metropolitan District Council
Ask for a care needs assessment
Phone: 0345 8 503 503, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
Contact adult social care online
Support for carers
Care home fee rates published by the council

Checked on the council's website, November 2026.

Common questions

Does Flexicare at Home (Head Office) provide nursing care?: The Care Quality Commission's register does not list nursing care for Flexicare at Home (Head Office).
When was Flexicare at Home (Head Office) last inspected?: The Care Quality Commission's latest rating for Flexicare at Home (Head Office) was published on 22 October 2019.
Who runs Flexicare at Home (Head Office)?: Flexicare at Home (Head Office) is run by Flexicare Altruistic Solutions Limited.
What is Flexicare at Home (Head Office)'s CQC rating?: Its overall rating from the Care Quality Commission is Outstanding, published on 22 October 2019.