Home Instead, Shrewsbury, Oswestry and Wem
- Home care
- Dementia care
- Registered since 2016
- Harlescott, Shropshire, West Midlands
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
6 of 59
rated home care services in Shropshire are rated Outstanding, like this one.
Home Instead, Shrewsbury, Oswestry and Wem: inspection record
Rated Outstanding in February 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Shropshire and Warwickshire Community Short Breaks Not yet rated, 0.2 miles away
- G YourLife (Shrewsbury) Good, 1.2 miles away
- G Shropshire Care in the Community Good, 1.6 miles away
- G Bethphage Shrewsbury Good, 1.6 miles away
- G Radis Community Care (Shrewsbury) Good, 1.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 4 December 2021. Quoted under the Open Government Licence.
Staff were recruited safely, and checks were made to ensure they were of good character to work with people using the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rachael Griffiths
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 4 December 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Respect Our Elders LimitedBrand: Home Instead
- Ownership type
- Organisation
- Companies House number
- 08287560 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does Home Instead, Shrewsbury, Oswestry and Wem provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Instead, Shrewsbury, Oswestry and Wem.
- When was Home Instead, Shrewsbury, Oswestry and Wem last inspected?
- The Care Quality Commission's latest rating for Home Instead, Shrewsbury, Oswestry and Wem was published on 11 February 2020.
- Who runs Home Instead, Shrewsbury, Oswestry and Wem?
- Home Instead, Shrewsbury, Oswestry and Wem is run by Respect Our Elders Limited.
- What is Home Instead, Shrewsbury, Oswestry and Wem's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 11 February 2020.
Contact
- Phone
- 01743 387650
- Address
- Rear Office, Second Floor, Vichy House, 264a Vichy House Monkmoor Road, Shrewsbury, SY2 5ST Map (opens Google Maps)
Compare nearby
- – Shropshire and Warwickshire Community Short Breaks Not yet rated, 0.2 miles away
- G YourLife (Shrewsbury) Good, 1.2 miles away
- G Shropshire Care in the Community Good, 1.6 miles away
- G Bethphage Shrewsbury Good, 1.6 miles away
- G Radis Community Care (Shrewsbury) Good, 1.6 miles away