Rated Care Homes

Home Instead, Shrewsbury, Oswestry and Wem

O

Outstanding

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection improved it from Good to Outstanding.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 6 of 59

    rated home care services in Shropshire are rated Outstanding, like this one.

Home Instead, Shrewsbury, Oswestry and Wem: inspection record

Home care, Shropshire

Rated Outstanding in February 2020, up from Good.

Home Instead, Shrewsbury, Oswestry and Wem: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

What inspectors found

From the Care Quality Commission's inspection report published 4 December 2021. Quoted under the Open Government Licence.

Staff were recruited safely, and checks were made to ensure they were of good character to work with people using the service.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Rachael Griffiths
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 4 December 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Respect Our Elders LimitedBrand: Home Instead
Ownership type
Organisation
Companies House number
08287560 (opens Companies House)

Getting help from Shropshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Home Instead, Shrewsbury, Oswestry and Wem provide nursing care?
The Care Quality Commission's register does not list nursing care for Home Instead, Shrewsbury, Oswestry and Wem.
When was Home Instead, Shrewsbury, Oswestry and Wem last inspected?
The Care Quality Commission's latest rating for Home Instead, Shrewsbury, Oswestry and Wem was published on 11 February 2020.
Who runs Home Instead, Shrewsbury, Oswestry and Wem?
Home Instead, Shrewsbury, Oswestry and Wem is run by Respect Our Elders Limited.
What is Home Instead, Shrewsbury, Oswestry and Wem's CQC rating?
Its overall rating from the Care Quality Commission is Outstanding, published on 11 February 2020.