Studio 24

Studio 24 is a domiciliary care service that provides personal care to people living in their own houses and flats. The provider also has supported living environments which also offer respite services. The service provides support to a wide section of the community, people with a physical disability, learning disability or autism, mental health needs and or sensory impairment. At the time of our inspection, there were 45 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support People were not always supported to have maximum choice and control of their lives as staff did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice and follow the principles of the Mental Capacity Act (MCA). Medicines were not managed and administered safely.