Outreach
Home care, Waltham Forest
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
Outreach: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2017. Rated Good in 2017 and January 2020.
It has been rated Good at every inspection since 2017. The latest rating was published about 7 years ago.
How it compares locally
- One of 30 Good home care services in Waltham Forest, out of 37 with a rating.
Questions to ask the service
- Well-led was rated Requires improvement on 22 January 2020. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Contact and registration details
| Address | Louise House, 194 Brookscroft Road, London, E17 4TA |
|---|---|
| Neighbourhood | Walthamstow, Waltham Forest |
| Phone | 07525 260866 |
| Registered manager | Victoria Brent |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Certitude Trading LimitedBrand: Certitude |
|---|---|
| Ownership type | Organisation |
| Companies House number | 14991207 (opens Companies House) |
Certitude Trading Limited runs 11 services in London. 7 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Certitude Trading Limited
- G 138 All Saints Road Care home, MertonGood
- G 2-3 Orchard Close Care home, RedbridgeGood
- G 83 Glengall Road Care home, RedbridgeGood
- G Granville Road Care home, HaringeyGood
- G Green Lodge Care home with nursing, RedbridgeGood
- G Helena Road Care home, NewhamGood
Nearest alternatives
- – Available Healthcare Limited Home care, 0.1 miles awayNot yet rated
- – Victorious Care Professionals Ltd Home care, 0.4 miles awayNot yet rated
- – Luchi Healthcare Limited Home care, 0.5 miles awayNot yet rated
- – Musha Healthcare Limited Home care, 0.5 miles awayNot yet rated
- G Bluebird Care (Waltham Forest) Home care, 0.7 miles awayGood
Getting help from London Borough of Waltham Forest
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Waltham Forest
- Ask for a care needs assessment
- Phone: 020 8496 3130. Out of hours and weekends: 020 8496 3000
- Support for carers
- Paying for care: London Borough of Waltham Forest
Checked on the council's website, November 2026.
Common questions
- Does Outreach provide nursing care?
- The Care Quality Commission's register does not list nursing care for Outreach.
- When was Outreach last inspected?
- The Care Quality Commission's latest rating for Outreach was published on 22 January 2020.
- Who runs Outreach?
- Outreach is run by Certitude Trading Limited. It runs 11 services in London.
- What is Outreach's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 January 2020.