Rainbow Trust Childrens Charity 1
- Home care
- Registered since 2016
- Central Sunderland, Sunderland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
30 of 32
rated home care services in Sunderland are rated Good, like this one.
Rainbow Trust Childrens Charity 1: inspection record
Rated Good in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Care Quality Services North East Good, less than 0.1 miles away
- G Housing 21 - Keelboat Lodge Good, 0.4 miles away
- – Step in Care Limited – (Sunderland) Not yet rated, 0.4 miles away
- – Include 'In' Autism No overall rating, 0.5 miles away
- G Seafarers Way Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 7 September 2023. Quoted under the Open Government Licence.
Rainbow Trust Children's Charity 1 provides support to families who have children or young people with a life limiting or terminal illness. Support is provided to individual families, parents, children and young people. Not everyone using Rainbow Trust Children's Charity 1 receives a regulated activity. CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care and support provided. At the time of inspection there were 50 children receiving the regulated activity of 'personal care'.
What inspectors found
Everyone talked highly of the service, its employees, and management. People informed us that the assistance they received from staff during the challenging periods of caring for a seriously ill child was invaluable.
Read the rest of CQC's summary
People praised the service for being incredibly responsive and caring. Staff followed parental guidance and provided assistance in ways that were suitable and beneficial for each individual family.
Staff assured us they were happy in their positions and glad to represent the charity. They claimed that a company that cared about them and their well-being made them feel heard, valued, and supported. There was a good work environment since the company values, supports and rewards its employees.
Risks were carefully identified, and families received safe support. The registered manager acted on feedback immediately. The service was following safe infection prevention and control procedures to keep people safe.
Employees were able to perform well in emotionally demanding tasks because they were well trained and supported by management.
The registered manager had an effective quality assurance system in place. Regular audits and checks were done. These were used to identify relevant action and lessons learnt. People, relatives, staff and professionals were offered opportunities to provide feedback.
The registered manager was dedicated to upholding the exceptionally high standards of service and was highly respected by the workers and families. Their supervision of the team was clear and they monitored the quality of support and care provided by the staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sabrina Kah
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 7 September 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Rainbow Trust Children's Charity
- Ownership type
- Organisation
- Companies House number
- 03585123 (opens Companies House)
- Charity number
- 1070532
Rainbow Trust Children's Charity runs 9 services in England, 1 of them in the North East. 6 are rated Good or Outstanding and 3 have no rating yet.
Other services run by Rainbow Trust Children's Charity
- O Rainbow Trust Children's Charity 3 Outstanding. Home care, Oldham, North West
- G Rainbow Trust Children's Charity 5 Good. Home care, Hampshire, South East
- G Rainbow Trust Children's Charity 6 Good. Home care, Surrey, South East
- G Rainbow Trust Children's Charity 7 Good. Home care, Essex, East of England
Getting help from Sunderland City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sunderland City Council
- Ask for a care needs assessment
- Phone: 0191 520 5552, Monday to Friday 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Rainbow Trust Childrens Charity 1 provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rainbow Trust Childrens Charity 1.
- When was Rainbow Trust Childrens Charity 1 last inspected?
- The Care Quality Commission's latest rating for Rainbow Trust Childrens Charity 1 was published on 7 September 2023.
- Who runs Rainbow Trust Childrens Charity 1?
- Rainbow Trust Childrens Charity 1 is run by Rainbow Trust Children's Charity. It runs 9 services in England, 1 of them in the North East.
- What is Rainbow Trust Childrens Charity 1's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 September 2023.
Contact
- Phone
- 07825 601369
- Address
- North Sands Business Centre, Liberty Way, Sunderland, SR6 0QA Map (opens Google Maps)
Compare nearby
- G Care Quality Services North East Good, less than 0.1 miles away
- G Housing 21 - Keelboat Lodge Good, 0.4 miles away
- – Step in Care Limited – (Sunderland) Not yet rated, 0.4 miles away
- – Include 'In' Autism No overall rating, 0.5 miles away
- G Seafarers Way Good, 0.6 miles away