Hull Homecare
- Home care
- Dementia care
- Registered since 2016
- East Riding of Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 39
rated home care services in East Riding of Yorkshire are rated Good, like this one.
Hull Homecare: inspection record
Rated Good in December 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Stag Support Services Outstanding, 0.4 miles away
- G Caremark (East Riding) Good, 0.4 miles away
- G NL Group Limited Good, 1.1 miles away
- G Opieka Limited Office Good, 1.1 miles away
- G Advanced Care Yorkshire Limited Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 12 December 2019. Quoted under the Open Government Licence.
Staff Call UK LTD is a domiciliary care service providing personal care to two people. The service supports adults and people living with dementia. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. We also consider any additional support they receive.
What inspectors found
People were supported by staff who had been recruited safely. Staff followed procedures to keep people safe. People received their medication as prescribed. Risks were assessed to mitigate any risks to people.
Read the rest of CQC's summary
People's nutritional needs were met. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff were supported through training, supervision and reflective practice.
Staff treated people with respect, they had formed positive relationships with people. People's privacy and dignity was maintained.
People received a person-centred service. People were fully involved in the development of their care plans. Staff supported people with their social interests.
We received positive feedback about the registered manger. Staff told us they felt well supported. People were given opportunity to give feedback on the service.
Governance systems were in place. Development to audits was required to ensure they covered all areas.
We made a recommendation about governance systems.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kerri Milner
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 12 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Staffcall UK Limited
- Ownership type
- Organisation
- Companies House number
- 08120711 (opens Companies House)
Getting help from East Riding of Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Riding of Yorkshire Council
- Ask for a care needs assessment
- Phone: 01482 393939
- Support for carers
- Paying for care: East Riding of Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Hull Homecare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Hull Homecare.
- When was Hull Homecare last inspected?
- The Care Quality Commission's latest rating for Hull Homecare was published on 12 December 2019.
- Who runs Hull Homecare?
- Hull Homecare is run by Staffcall UK Limited.
- What is Hull Homecare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 December 2019.
Contact
- Phone
- 01482 238684
- Address
- 17 Prestongate, Hessle, HU13 0RD Map (opens Google Maps)
Compare nearby
- O Stag Support Services Outstanding, 0.4 miles away
- G Caremark (East Riding) Good, 0.4 miles away
- G NL Group Limited Good, 1.1 miles away
- G Opieka Limited Office Good, 1.1 miles away
- G Advanced Care Yorkshire Limited Good, 1.2 miles away