Opieka Limited Office
- Home care
- Dementia care
- Registered since 2017
- Kingston upon Hull, Hull, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
6 months
since the latest rating was published.
26 of 32
rated home care services in Hull are rated Good, like this one.
Opieka Limited Office: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G NL Group Limited Good, less than 0.1 miles away
- G Advanced Care Yorkshire Limited Good, 0.1 miles away
- RI Bluebird Care (Hull and Beverley) Requires improvement, 0.1 miles away
- G Caremark (East Riding) Good, 0.7 miles away
- G Hull Homecare Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 7 April 2026 (assessment visit 27 January 2026). Quoted under the Open Government Licence.
Date of assessment: 03 February 2026 to 11 February 2026.
Opieka Limited Office provides personal care to people living within their own homes. The service supports both older and younger people including people living with dementia, mental health needs, a sensory impairment, a physical disability and people with a learning disability or autistic people. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment, there were 12 people receiving personal care and support.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Outstanding
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’.
There was clear and effective leadership of the service which helped to ensure people’s needs were met safely and in line with people’s preferences. Care calls were always attended with people and their relatives informed if staff were going to be late. The management team ensured staff with similar values, interests and experiences were matched to people to help them have positive experiences when using the service.
Risks to people’s safety and wellbeing were managed by trained staff. Robust risk assessments and care plans were in place and were regularly reviewed and updated. Staff were recruited safely and robust induction processes were in place to ensure they had the skills and confidence to meet people’s needs. Staff enjoyed their roles and working for the provider and management team.
Staff sought consent and respected people’s right to refuse support. The service was compliant with the requirements of the Mental Capacity Act 2005.Staff worked closely with healthcare professionals to ensure people received the care and treatment they needed, when they needed it.
The provider used technology to ensure the safe running and effective oversight of the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Outstanding
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding. This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sally Kelly
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 20 March 2018. Latest assessment published 7 April 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Opieka Limited
- Ownership type
- Organisation
- Companies House number
- 10183547 (opens Companies House)
Getting help from Hull City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hull City Council
- Ask for a care needs assessment
- Phone: 01482 300 300
- Contact adult social care online
- Support for carers
- Paying for care: Hull City Council
Checked on the council's website, November 2026.
Common questions
- Does Opieka Limited Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Opieka Limited Office.
- When was Opieka Limited Office last inspected?
- The Care Quality Commission's latest rating for Opieka Limited Office was published on 7 April 2026.
- Who runs Opieka Limited Office?
- Opieka Limited Office is run by Opieka Limited.
- What is Opieka Limited Office's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 April 2026.
Contact
- Phone
- 01964 227010
- Address
- First Floor, 1 Bridge View Park, Henry Boot Way, Hull, HU4 7DY Map (opens Google Maps)
Compare nearby
- G NL Group Limited Good, less than 0.1 miles away
- G Advanced Care Yorkshire Limited Good, 0.1 miles away
- RI Bluebird Care (Hull and Beverley) Requires improvement, 0.1 miles away
- G Caremark (East Riding) Good, 0.7 miles away
- G Hull Homecare Good, 1.1 miles away