Always Caring Bromley Limited
Home care, Bromley
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Always Caring Bromley Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and June 2026.
It has been rated Good at every inspection since 2016. The latest rating was published 4 months ago.
What inspectors found
From the Care Quality Commission's assessment published 23 June 2026 (assessment visit 28 April 2026). Quoted under the Open Government Licence.
Always Caring Bromley Limited is a domiciliary care service providing personal care and support to adults and older people living in their own homes, including people living with dementia and people with a learning disability. Not everyone using Always Caring Bromley Limited receives a regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment 23 people were receiving the regulated activity of personal care.
At our last assessment of the service published 19 October 2018 we rated the service Good. At this assessment we found the service remained Good.
Read the full summary
During our assessment we found leaders had established a clear vision for the service and a culture based on values of kindness, dignity and reliability. Care was designed and delivered around people’s lives and preferences. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Leaders demonstrated an understanding of their responsibilities.
People were kept safe by staff who had good knowledge of their responsibilities to protect people from harm or abuse. Staff knew the signs to recognise abuse and the procedure to report any concerns. Risks to people were identified, assessed and plans were put in place to ensure risks were minimised and people were supported to stay safe. People received their medicines as prescribed where this was part of their plan, and the management of medicines was safe.
Appropriate recruitment checks were completed and there was enough staff available to meet people’s care and support needs. People’s needs were assessed, and support was provided that met their individual requirements. The culture within the service was open and focused on delivering good quality care that strived to achieved positive outcomes for people.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 14 Letchworth Drive, Bromley, BR2 9BE |
|---|---|
| Neighbourhood | Bromley town, Bromley |
| Phone | 020 8466 6133 |
| Website | www.alwayscaring.co.uk |
| Registered manager | Maria Chin |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 19 October 2018 (opens the Care Quality Commission website) Latest assessment published 23 June 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Always Caring Bromley Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06781941 (opens Companies House) |
Nearest alternatives
- G Homesdale Supported Living Home care, 0.8 miles awayGood
- – Billioncare Ltd Home care, 0.8 miles awayNot yet rated
- – Calabs Services Limited Home care, 0.8 miles awayNot yet rated
- – Femman Care Services Ltd Home care, 0.8 miles awayNot yet rated
- – Gosbloom Limited Home care, 0.8 miles awayNot yet rated
Getting help from London Borough of Bromley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bromley
- Ask for a care needs assessment
- Phone: 020 8461 7777. Email adultsocialcare@bromley.gov.uk
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Always Caring Bromley Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Always Caring Bromley Limited.
- When was Always Caring Bromley Limited last inspected?
- The Care Quality Commission's latest rating for Always Caring Bromley Limited was published on 23 June 2026.
- Who runs Always Caring Bromley Limited?
- Always Caring Bromley Limited is run by Always Caring Bromley Ltd.
- What is Always Caring Bromley Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.