Dwell Homecare Limited
- Home care
- Dementia care
- Registered since 2016
- Moseley, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Dwell Homecare Limited: inspection record
Rated Good in May 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G All Seasons Care Limited Good, 0.1 miles away
- – Care Network Not yet rated, 0.5 miles away
- G Enabling Lives - Birmingham Good, 0.5 miles away
- G IHI Care Services Limited Good, 0.5 miles away
- RI Precious Homes Birmingham Requires improvement, 0.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 29 May 2019. Quoted under the Open Government Licence.
About the service: Dwell Homecare Limited is a domiciliary care service, registered to provide personal care to people living in their own homes. At the time of the inspection the service was providing personal care to 10 people.
Read the rest of CQC's summary
People's experience of using this service: People were supported by staff that were caring, compassionate and treated them with dignity and respect. Any concerns or worries were listened and responded to and used as opportunities to improve.
People received person centred care and support based on their individual needs and preferences. Staff were aware of people's life history, and their communication needs. They used this information to develop positive and meaningful relationships with people.
People told us they felt well cared for by staff who treated them with respect. The provider ensured people had regular staff, meaning people and staff were able to build positive relationships. People were supported by staff who had the skills and knowledge to meet their needs. Staff understood and felt confident in their role.
Staff liaised with other health care professionals to ensure people's safety and meet their health needs.
Staff spoke positively about working for the provider. They felt well supported and that they could talk to management at any time, feeling confident any concerns would be acted on promptly. They felt valued and happy in their work.
Audits were completed by the registered manager to check the quality and safety of the service. This information was shared with the wider staff team.
The registered manager managed and supported the staff team in their roles to ensure people received a good service.
More information is in Detailed Findings below.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kulbinder Kaur
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 29 May 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dwell Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 09771730 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Dwell Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dwell Homecare Limited.
- When was Dwell Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Dwell Homecare Limited was published on 29 May 2019.
- Who runs Dwell Homecare Limited?
- Dwell Homecare Limited is run by Dwell Homecare Limited.
- What is Dwell Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 May 2019.
Contact
- Phone
- 07931 940861
- Address
- 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG Map (opens Google Maps)
Compare nearby
- G All Seasons Care Limited Good, 0.1 miles away
- – Care Network Not yet rated, 0.5 miles away
- G Enabling Lives - Birmingham Good, 0.5 miles away
- G IHI Care Services Limited Good, 0.5 miles away
- RI Precious Homes Birmingham Requires improvement, 0.6 miles away