Precious Homes Birmingham
- Home care
- Registered since 2017
- Moseley, Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
37 of 162
rated home care services in Birmingham are rated Requires improvement, like this one.
Precious Homes Birmingham: inspection record
Rated Requires improvement in January 2021, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Enabling Lives - Birmingham (Good, 0.1 miles away) and IHI Care Services Limited (Good, 0.1 miles away).
Nearest home care services:
- G Enabling Lives - Birmingham Good, 0.1 miles away
- G IHI Care Services Limited Good, 0.1 miles away
- – Care Network Not yet rated, 0.2 miles away
- RI Aspect Supported Living Limited Requires improvement, 0.4 miles away
- G All Seasons Care Limited Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 13 January 2021. Quoted under the Open Government Licence.
Precious Homes Birmingham provides personal care to people in their own flats within a supported living setting. The service provides personal care to younger adults who have a learning disability and or autistic spectrum disorders. At the time of the inspection there were seven people receiving personal care at the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The provider had systems and processes in place to support the delivery of care and the safety of the service. However, these were not always used effectively to provide a consistent standard of care for people.
Read the rest of CQC's summary
Potential risks to people's safety were not always identified in relation to the safety of the environment. Infection control practices in relation to COVID-19, required improvement to ensure guidelines were understood and consistently followed to protect people and staff.
Staff understood how to safeguard people from harm and escalate concerns to relevant professionals. People and their relatives told us they felt safe at the service. More specific guidance for the use of, 'as required' medicines was needed to ensure people had these medicines safely.
Measures were in place to reduce the risk of infection during the COVID-19 pandemic. People's safety was promoted through changes made to the layout of the premises to support social distancing.
Staff knew the risks to people's safety and these were identified and managed. Relatives felt whilst people were safe and well cared for, consistency of good practice amongst staff, needed to improve. Accidents and incidents were analysed to identify causes, patterns or trends so that people's support was identified to reduce such incidents.
There were enough care staff to meet people's needs. Maintaining safe staffing levels had been a challenge due to the COVID-19 pandemic, the provider had a contingency plan to determine safe minimum levels of staffing.
The provider had identified shortfalls and had a service improvement plan they were working to. They acknowledged there had been a period of inconsistent leadership which had impacted on the quality of people's experiences. People, relatives and staff expressed confidence in the new manager. The manager confirmed that additional new senior posts were being created so that people and staff had the support they needed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Safe was rated Requires improvement on 13 January 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 13 January 2021. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
Registration details
- Registered manager
- Louise Peace
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 13 January 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Precious Homes LimitedBrand: Precious Homes
- Ownership type
- Organisation
- Companies House number
- 02981404 (opens Companies House)
Precious Homes Limited runs 9 services in England, 4 of them in the West Midlands. 4 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Precious Homes Limited
- G Precious Homes East London Good. Home care, Newham, London
- G Precious Homes Limited Good. Home care, Haringey, London
- G Prince Regent House Good. Care home, Newham, London
- G Vermont House Good. Care home, Birmingham
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Precious Homes Birmingham provide nursing care?
- The Care Quality Commission's register does not list nursing care for Precious Homes Birmingham.
- When was Precious Homes Birmingham last inspected?
- The Care Quality Commission's latest rating for Precious Homes Birmingham was published on 13 January 2021.
- Who runs Precious Homes Birmingham?
- Precious Homes Birmingham is run by Precious Homes Limited. It runs 9 services in England, 4 of them in the West Midlands.
- What is Precious Homes Birmingham's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 13 January 2021.
Contact
- Phone
- 0121 726 7350
- Address
- 4 Ashfield Avenue, Kings Heath, Birmingham, B14 7AP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Enabling Lives - Birmingham (Good, 0.1 miles away) and IHI Care Services Limited (Good, 0.1 miles away).
Nearest home care services:
- G Enabling Lives - Birmingham Good, 0.1 miles away
- G IHI Care Services Limited Good, 0.1 miles away
- – Care Network Not yet rated, 0.2 miles away
- RI Aspect Supported Living Limited Requires improvement, 0.4 miles away
- G All Seasons Care Limited Good, 0.5 miles away