Precious Homes East London
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
Precious Homes East London: inspection record
Rated Good in November 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2014. Rated Good in 2014 and 2016, then Requires improvement in 2018, then Good in 2019, 2022 and November 2024.
The latest rating was published 23 months ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 12 November 2024 (assessment visit 4 July 2024). Quoted under the Open Government Licence.
Precious Homes East London is a supported living service providing personal care to people living with autism or a learning disability. At the time of the inspection, nine people were using the service. CQC does not regulate premises for supported living; this inspection looked at people’s care and support.
We carried out our remote assessment activities between 07, 08 and 09 August 2024. This assessment was carried by using technology such as video and telephone calls to enable us to engage with people using the service and staff, and electronic file sharing to enable us to review documentation. We visited the location on 06 August 2024 to collaborate our evidence.
Read the full summary
We looked at nine quality statements; safeguarding, involving people to manage risks, safe and effective staffing, assessing needs, consent to care and treatment, independence, choice and control, equity in experiences and outcomes, governance, management and sustainability, and, learning, improvement and innovation. We gave the service 24 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the inspection.
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Safe
Good
People were supported by regular staff who were safely recruited and who had the relevant training and qualifications to support them safely. There were sufficient staff to meet people's needs.
Staff understood how to protect and safeguard people. Risk assessments had been carried out to identify the risks people faced. These included information about how to mitigate those risks.
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Effective
Good
People’s needs and rights were supported. People’s care and treatment was effective due to their health, care, well-being, and communication needs being assessed with them. People’s care plans were kept up to date with any assessments completed in a timely manner. Staff were aware of people’s preferences and respected these in a person-centred way.
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Caring
Good
Staff supported people to be independent. People and families were supported to have choice and control over the care provided and to make decisions about the care delivered.
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Responsive
Good
We actively seek out and listen to information about people who are most likely to experience inequality in experience or outcomes. We tailor the care, support and treatment in response to this.
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Well-led
Good
The management team were committed to improving the activity provision and documentation relating to care plans, risk assessment and environmental checks. The management team supported staff well and there was effective and frequent communication to ensure information was handed over and discussed to produce the best outcomes for people. There was an open and supportive culture between management and the staff team.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 293 Alnwick Road, London, E16 3EZ |
|---|---|
| Neighbourhood | Silvertown, Newham |
| Phone | 020 7476 4616 |
| Registered manager | Michelle Archambie |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 11 November 2022 (opens the Care Quality Commission website) Latest assessment published 12 November 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Precious Homes LimitedBrand: Precious Homes |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02981404 (opens Companies House) |
Precious Homes Limited runs 3 services in London. 3 are rated Good or Outstanding.
Other services run by Precious Homes Limited
- G Precious Homes Limited Home care, HaringeyGood
- G Prince Regent House Care home, NewhamGood
Nearest alternatives
- G Global Social Care Services Home care, 0.1 miles awayGood
- – Ashton Care Ltd Home care, 0.3 miles awayNo overall rating
- G RA Care Services Limited Home care, 0.3 miles awayGood
- – Provider24/7 Limited Home care, 0.3 miles awayNot yet rated
- – Jimacare Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Precious Homes East London provide nursing care?
- The Care Quality Commission's register does not list nursing care for Precious Homes East London.
- When was Precious Homes East London last inspected?
- The Care Quality Commission's latest rating for Precious Homes East London was published on 12 November 2024.
- Who runs Precious Homes East London?
- Precious Homes East London is run by Precious Homes Limited. It runs 3 services in London.
- What is Precious Homes East London's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 November 2024.