Ashton Care Ltd
Home care, Newham
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Ashton Care Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2018. Rated Requires improvement in 2018, then Good in 2019, then Requires improvement in 2024, then Good in October 2025.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 12 months ago.
What inspectors found
From the Care Quality Commission's assessment published 9 October 2025 (assessment visit 25 July 2025). Quoted under the Open Government Licence.
Date of assessment 25 July to 2nd September 2025. Ashton Care Limited is a domiciliary service providing personal care support to 10 people in their own homes. During our visit we identified through discussions with the provider that the regulated activity personal care was also being delivered by the provider at a supported living service, which we visited on 19 August 2025. We have undertaken a comprehensive inspection which means we have reviewed all 33 quality statements. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led, leading to a good overall rating for the service.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and access to communities that most people take for granted. ‘Right support, right care, right culture’ is a guidance CQC follows to make assessments and judgements about services supporting people which providers must adhere to.
Read the full summary
People’s care plans were well written with a level of detail that made it easy for staff to follow. Plans were person centred, outlining skills people already had and areas of support they required to maximise their independence.
People who used the service and their families told us that they were happy with the support they received. Many who we spoke to told us about the consistency in having the same staff which helped. They told us about how staff are friendly and supportive and how they supported their loved ones to engage in different activities.
The staff we met were well established and understood people’s needs. They told us that they received the training they needed to do their jobs and could approach the Registered manager for support whenever they needed to. Staff also told us how they felt confident in being able to talk to their managers if they needed to share any concerns.
A professional we spoke to told us that they felt the provider kept people safe and added how the provider is committed to the wellbeing of people it supported.
The provider had robust systems in place to meet the needs of the people in both the community setting and within its supported living service. However, were needed in the way medicines administration was recorded.
We carried out our last assessment of this service on 15 March 2023. Our overall rating was ‘requires improvement’. At this assessment we have rated the service overall ‘good’.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 3 Cundy Road, Newham, London, E16 3DJ |
|---|---|
| Neighbourhood | Silvertown, Newham |
| Phone | 07537 923260 |
| Registered manager | Md Ashraful Alam |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 27 February 2024 (opens the Care Quality Commission website) Latest assessment published 9 October 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ashton Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10517040 (opens Companies House) |
Nearest alternatives
- G RA Care Services Limited Home care, less than 0.1 miles awayGood
- G Precious Homes East London Home care, 0.3 miles awayGood
- G Global Social Care Services Home care, 0.3 miles awayGood
- – Provider24/7 Limited Home care, 0.3 miles awayNot yet rated
- – Latmos Limited Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Ashton Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ashton Care Ltd.
- When was Ashton Care Ltd last inspected?
- The Care Quality Commission's latest rating for Ashton Care Ltd was published on 9 October 2025.
- Who runs Ashton Care Ltd?
- Ashton Care Ltd is run by Ashton Care Ltd.
- What is Ashton Care Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.