RA Care Services Limited
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
RA Care Services Limited: inspection record
Rated Good in March 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2016. Rated Inadequate in 2016 and 2017, then Requires improvement in 2017, then Good in 2018 and March 2024.
The latest rating was published about 3 years ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 26 March 2024. Quoted under the Open Government Licence.
RA Care Services Ltd is a domiciliary care service providing personal care to adults. At the time of this inspection 1 person was receiving a personal care service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People's experience of the service and what we found: Right Support People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were encouraged to make choices and decisions in relation to the care they received.
Read the full summary
People's risks were assessed in a person-centred way. Care plans and risk assessments were regularly reviewed and involved relatives as appropriate. People were protected from the risks associated with the spread of infection.
Right Care People's needs were assessed before they began to use the service to ensure the provider could meet those needs. People had personalised care and support plans which included physical and mental health needs. Care plans documented people's communication, cultural and spiritual needs. Where appropriate, people were supported with activities of their choice and to engage with their community.
A relative confirmed they were included in decision making about their relative's care. People were supported to eat and drink enough to maintain a balanced diet. Staff supported people to maintain their health and worked jointly with healthcare professionals to improve outcomes for people.
Right Culture Management were available for relatives and staff to make contact with at any time. A relative and staff confirmed they would be able to raise concerns to enable improvements to be made to the service. Relatives were asked by the provider about their opinions of the service.
Staff were recruited safely and there were enough staff on duty to meet people's needs. People were
protected from abuse and poor care. The provider supported staff with training and supervision. Training included learning disability and autism so care could be provided effectively.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 3 Cundy Road, London, E16 3DJ |
|---|---|
| Neighbourhood | Silvertown, Newham |
| Phone | 07969 559041 |
| Website | www.racareservices.co.uk |
| Registered manager | Md Ashraful Alam |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 26 March 2024 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | RA Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08181621 (opens Companies House) |
Nearest alternatives
- – Ashton Care Ltd Home care, less than 0.1 miles awayNo overall rating
- G Precious Homes East London Home care, 0.3 miles awayGood
- G Global Social Care Services Home care, 0.3 miles awayGood
- – Provider24/7 Limited Home care, 0.3 miles awayNot yet rated
- – Latmos Limited Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does RA Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for RA Care Services Limited.
- When was RA Care Services Limited last inspected?
- The Care Quality Commission's latest rating for RA Care Services Limited was published on 26 March 2024.
- Who runs RA Care Services Limited?
- RA Care Services Limited is run by RA Care Services Limited.
- What is RA Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 March 2024.