Bluebird Care (Southampton)
- Home care
- Dementia care
- Registered since 2016
- Central Southampton, Southampton, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 37
rated home care services in Southampton are rated Good, like this one.
Bluebird Care (Southampton): inspection record
Rated Good in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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- – Raystra Healthcare Southampton Not yet rated, 0.1 miles away
- – CM Supported Living Services No overall rating, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 23 May 2023. Quoted under the Open Government Licence.
Bluebird Care (Southampton) is a home care service providing personal care to people in their own home. The service provides support to people with a range of personal care needs. At the time of our inspection there were 40 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People's feedback about the service was very positive and they reported good outcomes from the support received. A typical comment was, "The quality of the care is excellent."
Read the rest of CQC's summary
The provider had processes in place to keep people safe and manage risks, including risks around infection prevention and control. There were sufficient suitably skilled staff to support people safely. There were processes to manage people's medicines, and to protect people from the risk of abuse or poor care.
The service people received was well led. The service focused on person-centred care and good outcomes for people. There were effective systems in place to manage the service, improve the quality of care people received, and support staff to deliver high quality care. The provider had a clear vision for a "culture of excellence" working as "one family".
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kelly White
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 23 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Audagio Services LtdBrand: Bluebird Care
- Ownership type
- Organisation
- Companies House number
- 08041324 (opens Companies House)
Audagio Services Ltd runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by Audagio Services Ltd
- O Bluebird Care (New Forest) Outstanding. Home care, Hampshire
Getting help from Southampton City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southampton City Council
- Ask for a care needs assessment
- Phone: 023 8083 3003
- Contact adult social care online
- Support for carers
- Paying for care: Southampton City Council
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care (Southampton) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care (Southampton).
- When was Bluebird Care (Southampton) last inspected?
- The Care Quality Commission's latest rating for Bluebird Care (Southampton) was published on 23 May 2023.
- Who runs Bluebird Care (Southampton)?
- Bluebird Care (Southampton) is run by Audagio Services Ltd. It runs 2 services, all in the South East.
- What is Bluebird Care (Southampton)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 May 2023.
Contact
- Phone
- 023 8001 8221
- Address
- Portman House, 53 Millbrook Road East, Southampton, SO15 1HN Map (opens Google Maps)
Compare nearby
- G Sportfit Good, less than 0.1 miles away
- RI Blossom Care For You LTD Requires improvement, 0.1 miles away
- G MemoryJane Healthcare Limited Good, 0.1 miles away
- – Raystra Healthcare Southampton Not yet rated, 0.1 miles away
- – CM Supported Living Services No overall rating, 0.3 miles away