Burleys Home Care
- Home care
- Dementia care
- Registered since 2016
- Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
9 years
since the latest rating was published. A rating this old may not show how the service is today.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Burleys Home Care: inspection record
Rated Good in October 2017.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Alina Homecare Ringwood Good, 0.2 miles away
- – The Pines Home Care No overall rating, 0.2 miles away
- G Four Meadows Good, 0.8 miles away
- G Phoenix Good, 1 mile away
- G Libra Care Services Good, 3.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 17 October 2017. Quoted under the Open Government Licence.
We carried out this unannounced inspection on the 5 and 12 September 2017. Burleys Home Care Services provides personal care and support to people in their own homes. At the time of this inspection the agency was providing a service to 33 people with a variety of care needs, including people living with physical frailty or memory loss due to the progression of age. The agency is managed from a centrally located office base in Ringwood.
Read the rest of CQC's summary
The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We received positive feedback from people about the service. All people who used the service expressed great satisfaction and spoke highly of the care staff.
People and their families told us they felt safe and secure when receiving care.
Safe recruitment practices were followed and appropriate checks were undertaken, which helped make sure only suitable staff were employed to care for people in their own homes. Staff received training in safeguarding adults. Staff told us they felt supported and received regular supervisions and support. There were sufficient numbers of staff to maintain the schedule of care visits.
People received their medicines safely. There were appropriate arrangements in place for managing medicines. Staff were trained in the handling of medicines. Staff contacted healthcare professionals when required.
People felt they were treated with kindness and said their privacy and dignity was respected. People were supported with their nutritional needs when needed. Staff had an understanding of the Mental Capacity Act (MCA) and understood that people had the right to make their own choices.
Staff were responsive to people's needs which were detailed in care plans. Care plans provided comprehensive information which helped ensure people received personalised care which met their needs.
People felt listened to and a complaints procedure was in place. Staff felt supported by the management and felt they could visit the office and be listened to. There were systems in place to monitor quality and safety of the service provided.
Staff felt supported by the registered manager and could visit the office to discuss any concerns.
The five questions we ask about services and what we found
Questions to ask the service
- The last rating is 9 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Carly Burley
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 17 October 2017. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Burley's Home Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 06955231 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Burleys Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Burleys Home Care.
- When was Burleys Home Care last inspected?
- The Care Quality Commission's latest rating for Burleys Home Care was published on 17 October 2017.
- Who runs Burleys Home Care?
- Burleys Home Care is run by Burley's Home Care Services Ltd.
- What is Burleys Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 October 2017.
Contact
- Phone
- 01425 470411
- Address
- The Coach House, 36 Southampton Road, Ringwood, BH24 1JD Map (opens Google Maps)
Compare nearby
- G Alina Homecare Ringwood Good, 0.2 miles away
- – The Pines Home Care No overall rating, 0.2 miles away
- G Four Meadows Good, 0.8 miles away
- G Phoenix Good, 1 mile away
- G Libra Care Services Good, 3.7 miles away