Dalesview Partnership Supported Living
- Home care
- Registered since 2011
- Lancashire, North West
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Good to Outstanding.
18 months
since the latest rating was published.
10 of 199
rated home care services in Lancashire are rated Outstanding, like this one.
Dalesview Partnership Supported Living: inspection record
Rated Outstanding in May 2025, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Lancashire Domiciliary Service Good, 0.8 miles away
- G Ginger Homecare Limited Good, 1.2 miles away
- – Harrison Associates Not yet rated, 1.2 miles away
- G HICA Homecare - Chorley Good, 1.5 miles away
- G ICare (GB) Limited - South Ribble Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 May 2025 (assessment visit 17 January 2025). Quoted under the Open Government Licence.
Date of assessment: 5 to 26 February 2025. The service provided a supported living service to older people and younger adults living with learning disabilities or autistic spectrum disorder. The inspection was prompted due to concerns brought to our attention.
- Safe Good
- Effective Outstanding
- Caring Outstanding
- Responsive Good
- Well-led Outstanding
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’. This guidance supported judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence and access to local communities that most people take for granted.
Incidents were learnt from, risks well managed and safeguarding processes effective. The service provided excellent support with transitions. Staff were recruited safely and received training to meet people’s needs. People were supported to keep their homes safe.
Systems were in place to assess people’s communication needs and promote skills. The service strived to deliver care in line with good practice. People’s capacity was assessed and staff sought consent.
The service worked proactively to ensure people could engage in their support. People were supported to maintain important relationships and access meaningful activities. The service had several initiatives to promote staff wellbeing.
The service proactively sought feedback from people and relatives. Reasonable adjustments were made to ensure people’s homes were accessible and they had the necessary equipment. The service supported people to overcome barriers to care and support, and plan for the future.
Leaders were recruited safely, had access to developmental opportunities and led by example. Staff were well treated and had the freedom to speak up. Governance systems included regular checks and audits. The service had positive working relationships with local community organisations. Staff were supported to develop their skills around innovation, and improvements were continuously made to the safety and quality of care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Outstanding
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding. This meant people’s outcomes were consistently better than expected compared to similar services. People’s feedback described it as exceptional and distinctive.
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Caring
Outstanding
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Outstanding
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding. This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kelly Holding
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 5 December 2019. Latest assessment published 1 May 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dalesview Partnership Limited
- Ownership type
- Organisation
- Companies House number
- 04921665 (opens Companies House)
Dalesview Partnership Limited runs 6 services, all in the North West. 6 are rated Good or Outstanding.
Other services run by Dalesview Partnership Limited
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Dalesview Partnership Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dalesview Partnership Supported Living.
- When was Dalesview Partnership Supported Living last inspected?
- The Care Quality Commission's latest rating for Dalesview Partnership Supported Living was published on 1 May 2025.
- Who runs Dalesview Partnership Supported Living?
- Dalesview Partnership Supported Living is run by Dalesview Partnership Limited. It runs 6 services, all in the North West.
- What is Dalesview Partnership Supported Living's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 1 May 2025.
Contact
- Phone
- 01772 319954
- Address
- Back Lane, Clayton Le Woods, Chorley, PR6 7EU Map (opens Google Maps)
Compare nearby
- G Lancashire Domiciliary Service Good, 0.8 miles away
- G Ginger Homecare Limited Good, 1.2 miles away
- – Harrison Associates Not yet rated, 1.2 miles away
- G HICA Homecare - Chorley Good, 1.5 miles away
- G ICare (GB) Limited - South Ribble Good, 1.5 miles away