Total Health Support and Training Services Limited
- Home care
- Dementia care
- Registered since 2016
- Whitley, Reading, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
1 month
since the latest rating was published.
72%
of rated home care services in Reading are Good or Outstanding (87% across the South East, 88% across England).
Total Health Support and Training Services Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Absolute Care UK Limited (Good, 0.4 miles away) and Careline The Agency for Carestaff (Good, 0.4 miles away).
Nearest home care services:
- – Wecare Healthcare Providers Ltd Not yet rated, 0.3 miles away
- G Absolute Care UK Limited Good, 0.4 miles away
- G Careline The Agency for Carestaff Good, 0.4 miles away
- – Chiron Care (UK) Limited No overall rating, 0.6 miles away
- G Beckland Care Limited Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 September 2026 (assessment visit 24 August 2026). Quoted under the Open Government Licence.
Date of assessment 23 July 2026 to 1st September 2026.
At the time of our assessment, the service was providing the regulated activity of personal care to 8 people living in supported living accommodation. Supported living enables people to live in their own homes while receiving care and support tailored to their individual needs. People included older people, people with learning disabilities, autistic people, people living with physical disabilities, sensory impairments and long-term health conditions.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service worked in line with the principles of Right Support, Right Care, Right Culture. People were encouraged to have choice and control over their lives and were supported in the least restrictive way possible. People's rights, preferences and individuality were respected and support was focused on achieving outcomes important to them.
Staff understood people's needs, risks and preferences and were supported through training, supervision and regular management oversight. Care plans, risk assessments and medicines systems helped ensure care remained safe and responsive. The provider worked collaboratively with healthcare professionals and had systems to monitor quality, manage risks and drive improvement.
Feedback about leadership was positive. Staff described managers as approachable and supportive and people and relatives were given opportunities to share their views. Overall, people received safe, effective, caring, responsive and well-led care from a service that promoted inclusion, choice, dignity and independence.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Olajumoke Omoniyi
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 7 June 2023. Latest assessment published 14 September 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 06320980 (opens Companies House)
Getting help from Reading Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Reading Borough Council
- Ask for a care needs assessment
- Phone: 0118 937 3747
- Contact adult social care online
- Support for carers
- Paying for care: Reading Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Total Health Support and Training Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Total Health Support and Training Services Limited.
- When was Total Health Support and Training Services Limited last inspected?
- The Care Quality Commission's latest rating for Total Health Support and Training Services Limited was published on 14 September 2026.
- Who runs Total Health Support and Training Services Limited?
- Total Health Support and Training Services Limited is run by Total Health Support and Training Services Limited.
- What is Total Health Support and Training Services Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0118 987 2035
- Address
- 46 Beacontree Court, Beacontree Plaza, Gillette Way, Reading, RG2 0BS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Absolute Care UK Limited (Good, 0.4 miles away) and Careline The Agency for Carestaff (Good, 0.4 miles away).
Nearest home care services:
- – Wecare Healthcare Providers Ltd Not yet rated, 0.3 miles away
- G Absolute Care UK Limited Good, 0.4 miles away
- G Careline The Agency for Carestaff Good, 0.4 miles away
- – Chiron Care (UK) Limited No overall rating, 0.6 miles away
- G Beckland Care Limited Good, 0.8 miles away