Sunshine Care (Rochdale) C.I.C.

Date of assessment: 28 January to 11 February 2026. Sunshine Care is a homecare agency providing care and support to people living in their own homes and flats. The service is registered to care for older people, some of whom have dementia or physical disabilities.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. At the time of the assessment the service was supporting 28 people receiving personal care. This is help with tasks related to personal hygiene and eating.
People’s care needs were assessed and care plans provided staff with the information they needed to provide personalised care. Risk assessments were completed and provided staff with information they needed to manage identified risk. People and their families were involved in reviews of care and people were supported to achieve desired goals. The service worked well with other healthcare professionals and supported people to receive the care they needed.
Staff had Safeguarding training and knew how to keep people safe and protect them from the risks of abuse.
The management team were heavily involved in the service, visiting people in their homes and speaking regularly with staff, the people they supported and their families. At the time of the assessment regular audits to review and monitor the quality of care had not been implemented. This was fed back to the management who subsequently created the necessary audits to help to monitor the standard of care people received.
Staff felt supported to give feedback and were treated equally. The management team were passionate about providing personalised, high quality care and were visible, knowledgeable and supportive.
Medicines were managed safely with a review of the medication administration records (MARs) regularly conducted by the provider.