Reliacare
- Home care
- Dementia care
- Registered since 2016
- Westmorland and Furness, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
25 of 29
rated home care services in Westmorland and Furness are rated Good, like this one.
Reliacare: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Corporate Care Furness Limited Good, 2.6 miles away
- G Heydays Care & Support Services LTD Good, 2.9 miles away
- – Axis Care Cumbria Office Not yet rated, 3.3 miles away
- – Gap Kare Limited Not yet rated, 3.3 miles away
- – Well-Led Care Ltd- Victoria Hall Not yet rated, 3.3 miles away
About the service
From the Care Quality Commission's inspection report published 23 June 2023. Quoted under the Open Government Licence.
Reliacare is a domiciliary care agency. It provides personal care to people living in their own homes. The service supports people living in Barrow, Ulverston and the surrounding areas. There were 50 people receiving personal care when we inspected.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were protected from abuse and avoidable harm. Staff were trained in how to identify and report abuse and how to provide people's care safely. The registered manager had identified and managed potential risks to people's safety. There were enough staff to support people. Staff supported people, as they needed, to take their medicines. Staff followed robust infection prevention and control procedures and people were protected from the risk of infection. The registered manager learned from any incidents and shared learning with the staff team to ensure people's safety.
Read the rest of CQC's summary
People received person-centred care which met their needs. The provider had systems to monitor the quality of the service. The service managers worked with staff providing people's care. People said the service was well-managed and they would recommend it. Staff worked cooperatively with other services to ensure people received the care and support they needed.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Victoria Gribbin
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 23 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Reliacare Limited
- Ownership type
- Organisation
- Companies House number
- 06930186 (opens Companies House)
Getting help from Westmorland and Furness Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Westmorland and Furness Council
- Ask for a care needs assessment
- Phone: 0300 373 3301, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01539 768 700
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Reliacare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Reliacare.
- When was Reliacare last inspected?
- The Care Quality Commission's latest rating for Reliacare was published on 23 June 2023.
- Who runs Reliacare?
- Reliacare is run by Reliacare Limited.
- What is Reliacare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 June 2023.
Contact
- Phone
- 01229 343520
- Address
- 100-104 Market Street, Dalton-in-furness, LA15 8RE Map (opens Google Maps)
Compare nearby
- G Corporate Care Furness Limited Good, 2.6 miles away
- G Heydays Care & Support Services LTD Good, 2.9 miles away
- – Axis Care Cumbria Office Not yet rated, 3.3 miles away
- – Gap Kare Limited Not yet rated, 3.3 miles away
- – Well-Led Care Ltd- Victoria Hall Not yet rated, 3.3 miles away