Bluebird Care (Stevenage & North Herts)
- Home care
- Dementia care
- Registered since 2016
- Hitchin, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Bluebird Care (Stevenage & North Herts): inspection record
Rated Good in October 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Authum Care Ltd Good, 0.2 miles away
- RI Laniwyn Care Services Requires improvement, 0.4 miles away
- – Premium Staff - Hitchin Not yet rated, 0.4 miles away
- G Your Life (Hitchin) Good, 0.5 miles away
- G Anchusa Care Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 3 October 2023. Quoted under the Open Government Licence.
Bluebird Care (Stevenage & North Herts) is a domiciliary care agency providing personal care to 43 people at the time of the inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. The registered manager and staff worked well with other agencies to do so. Risk assessments detailed how to manage identified risks, whilst providing the least restrictive level of support.
Read the rest of CQC's summary
People received medicines when they needed them by skilled staff.
People received support from staff who were trained and had supported them for a long period of time so were aware of people's needs. Staff received specific training relating to people's health and well-being.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People said they felt listened to and respected. People and relatives said staff were kind and caring. Staff showed commitment when speaking about people they supported.
People were happy with the support that was provided to them and that it met their needs. The provider was able to provide documents in an accessible format for people if they required it.
The registered manager had a good understanding of people they supported and had a passion for wanting to deliver person-centred care. The registered manager had quality assurance systems in place and these systems were reliable and effective in identifying what improvements were needed.
People and staff were involved in shaping the service being provided and felt listened to.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Armstrong
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 3 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ajit LtdBrand: Bluebird Care
- Ownership type
- Organisation
- Companies House number
- 07319239 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care (Stevenage & North Herts) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care (Stevenage & North Herts).
- When was Bluebird Care (Stevenage & North Herts) last inspected?
- The Care Quality Commission's latest rating for Bluebird Care (Stevenage & North Herts) was published on 3 October 2023.
- Who runs Bluebird Care (Stevenage & North Herts)?
- Bluebird Care (Stevenage & North Herts) is run by Ajit Ltd.
- What is Bluebird Care (Stevenage & North Herts)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 October 2023.
Contact
- Phone
- 01462 676555
- Address
- Ground Floor, 2 Walsworth Road, Hitchin, SG4 9SP Map (opens Google Maps)
Compare nearby
- G Authum Care Ltd Good, 0.2 miles away
- RI Laniwyn Care Services Requires improvement, 0.4 miles away
- – Premium Staff - Hitchin Not yet rated, 0.4 miles away
- G Your Life (Hitchin) Good, 0.5 miles away
- G Anchusa Care Good, 0.7 miles away