Rated Care Homes

Nightingales Homecare

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2018.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 27 of 34

    rated home care services in Oldham are rated Good, like this one.

Nightingales Homecare: inspection record

Home care, Oldham

Rated Good in July 2019.

Nightingales Homecare: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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About the service

From the Care Quality Commission's inspection report published 12 July 2019. Quoted under the Open Government Licence.

Nightingales Homecare is a domiciliary care agency. At the time of our inspection, the service was providing care to 160 people who were living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

There were processes in place to monitor the safety and quality of the service. Medicines were managed in line with good practice guidance.Staff assessed risks to people's health, safety and wellbeing and put plans in place to manage these risks.

Read the rest of CQC's summary

People received support from a regular team of staff which meant care was consistent. People's calls were usually on time or staff called if they were going to be late. The provider monitored care staff attendance at calls using electronic call monitoring.

People and relatives told us staff were kind and caring in their approach. People told us staff communicated well with them and acted in an open and transparent way.

Care plans needed to be more person-centred to provide staff with the information they needed to provide care and support in a way that met people's needs and preferences. The service arranged to gather this information during the inspection. People felt confident to raise any complaints they might have. We saw complaints were identified, investigated and used to improve the service.

The management team had the knowledge and experience to operate the service safely and effectively. They demonstrated a good understanding of all aspects of managing the service.There was a positive culture where staff and management took pride in the care and support that they provided. The service had a registered manager in post at the time of our inspection.

The service met the characteristics of good in all areas. More information is in the full report.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Mandy Fraser
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 12 July 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
05431063 (opens Companies House)

Getting help from Oldham Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Nightingales Homecare provide nursing care?
The Care Quality Commission's register does not list nursing care for Nightingales Homecare.
When was Nightingales Homecare last inspected?
The Care Quality Commission's latest rating for Nightingales Homecare was published on 12 July 2019.
Who runs Nightingales Homecare?
Nightingales Homecare is run by Fogarty Care Services Limited.
What is Nightingales Homecare's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 12 July 2019.

Contact

Address
17 Salmon Fields Business Village, Royton, Oldham, OL2 6HT Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. RI
    Apex Prime Care - Oldham Requires improvement, less than 0.1 miles away
  2. –
    Evolution Social Care Ltd Not yet rated, 0.5 miles away
  3. –
    Humble Hands Care Ltd Not yet rated, 1.1 miles away
  4. G
  5. –
    Pennine Independent Steps Not yet rated, 1.3 miles away

See all home care services in Oldham