Right at Home Reigate & Crawley
- Home care
- Dementia care
- Registered since 2016
- Redhill, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
3 months
since the latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Right at Home Reigate & Crawley: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Greenway Homecare Limited Good, 0.3 miles away
- G Prestige Nursing & Care Redhill Good, 0.3 miles away
- – DBAGZ Solutions Ltd Not yet rated, 0.3 miles away
- G KindCare At Home (Redhill) Good, 0.3 miles away
- – Open Palm Care Ltd Not yet rated, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 July 2026 (assessment visit 28 May 2026). Quoted under the Open Government Licence.
Date of assessment: 29 May to 1 June 2026.
Right at Home Reigate Crawley is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection the service was supporting 37 people who were receiving personal care.
- Safe Good
- Effective Good
- Caring Outstanding
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staff felt happy at work, appreciated and were complimentary about the management of the service. A staff member told us, “The staff are all very competent and kind and it really feels like a coherent team. I am proud to work for a company that keeps to its high values and also has what I would call ‘good human quality.”
People were supported by a consistent team of staff who knew them well and treated them with kindness and compassion. Safeguarding procedures were in place to ensure people were protected from avoidable harm. Appropriate referrals were made to external health professionals when needed.
Staff understood and were knowledgeable about people’s health conditions and the risks around their safety and wellbeing.Risks to people’s safety were identified and mitigated.People were involved and consulted in their care and their views were respected. The service culture was focused on encouraging people’s independence and enabling people to live full lives.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Outstanding
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding.
This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question outstanding. At this assessment the rating has changed to good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Apurva Sharma
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 5 July 2019. Latest assessment published 9 July 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Home Care & Rehab LimitedBrand: Right at Home
- Ownership type
- Organisation
- Companies House number
- 10270829 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Right at Home Reigate & Crawley provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right at Home Reigate & Crawley.
- When was Right at Home Reigate & Crawley last inspected?
- The Care Quality Commission's latest rating for Right at Home Reigate & Crawley was published on 9 July 2026.
- Who runs Right at Home Reigate & Crawley?
- Right at Home Reigate & Crawley is run by Home Care & Rehab Limited.
- What is Right at Home Reigate & Crawley's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 July 2026.
Contact
- Phone
- 07859 895996
- Address
- 1 Brighton Road, Redhill, RH1 6PW Map (opens Google Maps)
Compare nearby
- G Greenway Homecare Limited Good, 0.3 miles away
- G Prestige Nursing & Care Redhill Good, 0.3 miles away
- – DBAGZ Solutions Ltd Not yet rated, 0.3 miles away
- G KindCare At Home (Redhill) Good, 0.3 miles away
- – Open Palm Care Ltd Not yet rated, 0.3 miles away