Your Elysium Limited
- Home care
- Registered since 2017
- Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
70 of 83
rated home care services in Worcestershire are rated Good, like this one.
Your Elysium Limited: inspection record
Rated Good in August 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Page Hill Healthcare Ltd Not yet rated, less than 0.1 miles away
- G Assisted Lives (Worcester) Good, 3.2 miles away
- G Caremark (Worcester & Malvern Hills) Good, 3.2 miles away
- G People in Action Domiciliary Care - Worcester Good, 3.4 miles away
- O Management HQ, Headway Worcester Trust Outstanding, 3.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 14 August 2019. Quoted under the Open Government Licence.
About the service: Your Elysium Limited is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. It provides services to younger and older adults, people with learning disabilities, people with physical disabilities and complex health needs. At the time of inspection 12 people were receiving support. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Read the rest of CQC's summary
People's experience of using this service: People who used the service and their relatives told us staff were kind and caring. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People's healthcare needs were being met and medicines were being managed safely.
People were protected against avoidable harm, abuse, neglect and discrimination. The care they received was safe.
Care plans were up to date and detailed what care and support people wanted and needed. Risk assessments were in place and showed what action had been taken to mitigate identified risks.
People's likes, preferences and dislikes were assessed, and care packages met people's desired expectations.
Staff were being recruited safely and there were enough staff to take care of people. Staff were receiving appropriate training and they told us the training was good and relevant to their role. Staff were supported by the registered manager and were receiving formal supervision where they could discuss their ongoing development needs.
There was a complaints procedure in place and people knew how to complain.
Everyone spoke highly of the registered manager who they said was approachable and supportive. The provider had effective systems in place to monitor the quality of care provided and where issues were identified, they acted to make improvements.
The provider and registered manager understood the regulatory requirements and monitored the quality and safety of the service on a regular basis.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Melinda Bailey
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Your Elysium Limited
- Ownership type
- Organisation
- Companies House number
- 10187590 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Your Elysium Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Your Elysium Limited.
- When was Your Elysium Limited last inspected?
- The Care Quality Commission's latest rating for Your Elysium Limited was published on 14 August 2019.
- Who runs Your Elysium Limited?
- Your Elysium Limited is run by Your Elysium Limited.
- What is Your Elysium Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 August 2019.
Contact
- Phone
- 01905 930699
- Address
- Unit 5b, Top Barn Business Centre,, Worcester Road, Holt Heath, Worcester, WR6 6NH Map (opens Google Maps)
Compare nearby
- – Page Hill Healthcare Ltd Not yet rated, less than 0.1 miles away
- G Assisted Lives (Worcester) Good, 3.2 miles away
- G Caremark (Worcester & Malvern Hills) Good, 3.2 miles away
- G People in Action Domiciliary Care - Worcester Good, 3.4 miles away
- O Management HQ, Headway Worcester Trust Outstanding, 3.5 miles away