Oldham

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Care People received their medicines as prescribed. People's needs were assessed before moving to the service and a transition period was used to review their support needs and ensure their needs were being met. Person-centred support plans and risk assessments were in place and regularly reviewed. People's wishes for their end-of-life care were recorded where they had wanted to discuss this.

Right Culture People were positive about their support, and we observed good interactions between people and staff throughout the inspection. People were asked for their feedback on their care and they and, where applicable their families, were involved in planning and agreeing their care. People's cultural needs were being met. Staff enjoyed working at the service and felt able to raise any ideas or concerns they had with the management team. A quality assurance system was in place and incidents were reviewed to identify any

lessons learnt. The registered manager understood the duty of candour.