Bournemouth Rainbow Ltd
- Home care
- Dementia care
- Registered since 2016
- Bournemouth, Bournemouth, Christchurch and Poole, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
1 month
since the latest rating was published.
3 of 82
rated home care services in Bournemouth, Christchurch and Poole are rated Requires improvement, like this one.
Bournemouth Rainbow Ltd: inspection record
Rated Requires improvement in October 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: CaringSmart Ltd - Dorset (Good, less than 0.1 miles away) and Homely Health Care Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G CaringSmart Ltd - Dorset Good, less than 0.1 miles away
- – Home Force Care Not yet rated, less than 0.1 miles away
- G Homely Health Care Ltd Good, less than 0.1 miles away
- G M C Care Solutions Ltd Good, less than 0.1 miles away
- – Positive Core Care Not yet rated, less than 0.1 miles away
See all home care services in Bournemouth, Christchurch and Poole
What inspectors found
From the Care Quality Commission's assessment published 1 October 2026 (assessment visit 2 July 2026). Quoted under the Open Government Licence.
Date of assessment: 14 to 20 July 2026.
Bournemouth Rainbow Ltd is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection the service was supporting 8 people who were receiving personal care.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
We found the provider did not always work in line with ‘Right support, right care, right culture’. We found compliance with the mandatory training requirement on learning disability and autism was not met.
This inspection was prompted by concerns we received about governance systems and safety of care provision. We found 3 breaches of regulation in relation to safe care and treatment, safeguarding, and good governance. We have asked the provider for an action plan in response to safeguarding concerns found at this inspection.
People did not always receive safe care. Risks to people's care were not always managed well and were not always properly identified or acted upon. The provider did not always have governance checks in place. The available audits were not always used effectively to identify the shortfalls found during this inspection. Staff did not always have the training required to do their job. This placed people at risk of avoidable harm.
Staff treated people with kindness, empathy and compassion. We observed staff worked in line with infection prevention and control practices. People’s consent was sought as required.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breaches of legal regulations in relation to people’s safe care and treatment and safeguarding.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
No rating
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the service management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask the service
- Safe was rated Requires improvement on 1 October 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 1 October 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 1 October 2026. Ask how staff protect dignity and how people are involved in decisions about their care.
- Well-led was rated Requires improvement on 1 October 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Tareq Bakeer
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 5 September 2018. Latest assessment published 1 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bournemouth Rainbow Ltd
- Ownership type
- Organisation
- Companies House number
- 08955396 (opens Companies House)
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Bournemouth Rainbow Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bournemouth Rainbow Ltd.
- When was Bournemouth Rainbow Ltd last inspected?
- The Care Quality Commission's latest rating for Bournemouth Rainbow Ltd was published on 1 October 2026.
- Who runs Bournemouth Rainbow Ltd?
- Bournemouth Rainbow Ltd is run by Bournemouth Rainbow Ltd.
- What is Bournemouth Rainbow Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 1 October 2026.
Contact
- Phone
- 07972 855485
- Address
- Suite 1, Wessex House, St. Leonards Road, Bournemouth, BH8 8QS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: CaringSmart Ltd - Dorset (Good, less than 0.1 miles away) and Homely Health Care Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G CaringSmart Ltd - Dorset Good, less than 0.1 miles away
- – Home Force Care Not yet rated, less than 0.1 miles away
- G Homely Health Care Ltd Good, less than 0.1 miles away
- G M C Care Solutions Ltd Good, less than 0.1 miles away
- – Positive Core Care Not yet rated, less than 0.1 miles away
See all home care services in Bournemouth, Christchurch and Poole