Esk Moors Caring Ltd
- Home care
- Dementia care
- Registered since 2016
- North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 months
since the latest rating was published.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
Esk Moors Caring Ltd: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Caremark (Redcar & Cleveland) Requires improvement, 6.5 miles away
- O BJP Home Support Limited Outstanding, 6.6 miles away
- G Cornforth Care Ltd Good, 8.8 miles away
- G Exclusive Therapies Limited Good, 8.8 miles away
- G BPJ Case Management Limited Good, 9.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 March 2026 (assessment visit 28 January 2026). Quoted under the Open Government Licence.
This assessment took place on 18 February 2026. This was a planned comprehensive assessment completed under the single assessment framework whichis based on a set of quality statements. They are arranged under topic areas and describe what good care looks like.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Esk Moors Caring is a domiciliary care service supporting adults with a range of needs in their own homes, including older and younger people, people with dementia and those with physical disabilities. At the time of the inspection 17 people were receiving a service.
People continued to receive good quality, person centred care. They told us staff were kind, respectful and attentive, and that carers understood their routines, preferences and what mattered to them. Staff promoted independence and choice, adapting support sensitively when people’s needs changed.
Risks were assessed and managed well. Staff recognised individual vulnerabilities, responded appropriately to concerns and worked with people to help them stay safe. Systems for safeguarding, managing medicines and preventing infection were applied consistently.
Care was delivered in line with best practice, and assessments were thorough and regularly reviewed. Staff communicated well with each other and external professionals, helping ensure continuity and joined up care.
The service was well led, with a visible and supportive registered manager. Governance systems were effective, with regular audits, oversight of care documentation and a strong learning culture that supported ongoing improvement. Staff felt valued, listened to and confident to raise concerns.
People and relatives were consistently positive about the service and the reliability of care provided. There were no breaches of regulation, and previous good practice had been sustained.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity, and respect.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sharon O'Connor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 28 November 2017. Latest assessment published 30 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Esk Moors Caring Ltd
- Ownership type
- Organisation
- Companies House number
- 05433218 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Esk Moors Caring Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Esk Moors Caring Ltd.
- When was Esk Moors Caring Ltd last inspected?
- The Care Quality Commission's latest rating for Esk Moors Caring Ltd was published on 30 March 2026.
- Who runs Esk Moors Caring Ltd?
- Esk Moors Caring Ltd is run by Esk Moors Caring Ltd.
- What is Esk Moors Caring Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 March 2026.
Contact
- Address
- 20 High Street, Castleton, Whitby, YO21 2DA Map (opens Google Maps)
Compare nearby
- RI Caremark (Redcar & Cleveland) Requires improvement, 6.5 miles away
- O BJP Home Support Limited Outstanding, 6.6 miles away
- G Cornforth Care Ltd Good, 8.8 miles away
- G Exclusive Therapies Limited Good, 8.8 miles away
- G BPJ Case Management Limited Good, 9.5 miles away