BPJ Case Management Limited
- Home care
- Registered since 2023
- North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 months
since the latest rating was published.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
BPJ Case Management Limited: inspection record
Rated Good in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Springboard Business Centre Good, less than 0.1 miles away
- G Town Close Good, 0.8 miles away
- G Abbie Udall Associates Limited Good, 3.9 miles away
- – ACCOMPLISH CARE AND LIVING LIMITED Not yet rated, 4.9 miles away
- G Easterside Community Hub Good, 5.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 February 2026 (assessment visit 4 November 2025). Quoted under the Open Government Licence.
Date of Assessment: 23 January 2026 to 4 February 2026. This service is a Homecare agency, registered to provide personal care for people living in their own homes in the community. They provide support to people with a range of different needs including people with acquired brain injury. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. Where they do, we also consider any wider social care provided. At the time of the assessment there were 3 people receiving regulated activity.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There was an open and inclusive culture. Staff were supported through regular supervision, reflective practice and access to relevant training. Medicines were managed safely. Assessments and care records were detailed, person‑centred, and ensured people were supported in a way that kept them safe and respected things that were important to them. They reflected people’s goals, preferences, routines and risks. Staff teams were organised so that they worked solely with a particular individual. The provider collaborated effectively with health and social care partners, ensuring continuity of care and well‑coordinated support. Managers and staff had a clear understanding of the Mental Capacity Act (MCA) 2005. Staff reported feeling very valued, respected and enabled. They told us managers were caring, flexible and supportive.
Leadership was strong, visible and values‑driven. The registered manager and senior managers shared clear values that were centred on safety, dignity and independence. They all demonstrated a commitment to person centred, high‑quality care. All staff we spoke with consistently reflected these values in practice. There was strong oversight of risk, quality and staff well-being. Governance and oversight systems were well‑developed and embedded. Partnership working was well‑established with strong links across health, therapy, legal and community teams. The service demonstrated a culture of continuous learning, reflective practice and innovation.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Charlotte Powell
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Physical Disability, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- BPJ Case Management Limited
- Ownership type
- Organisation
- Companies House number
- 13715980 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does BPJ Case Management Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for BPJ Case Management Limited.
- When was BPJ Case Management Limited last inspected?
- The Care Quality Commission's latest rating for BPJ Case Management Limited was published on 11 February 2026.
- Who runs BPJ Case Management Limited?
- BPJ Case Management Limited is run by BPJ Case Management Limited.
- What is BPJ Case Management Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 February 2026.
Contact
- Address
- Suite 7, Springboard Business Centre, 24 Ellerbeck Way, Middlesbrough, TS9 5JZ Map (opens Google Maps)
Compare nearby
- G Springboard Business Centre Good, less than 0.1 miles away
- G Town Close Good, 0.8 miles away
- G Abbie Udall Associates Limited Good, 3.9 miles away
- – ACCOMPLISH CARE AND LIVING LIMITED Not yet rated, 4.9 miles away
- G Easterside Community Hub Good, 5.7 miles away