Town Close
- Home care
- Dementia care
- Registered since 2012
- North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
6 months
since the latest rating was published.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
Town Close: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G BPJ Case Management Limited Good, 0.8 miles away
- G Springboard Business Centre Good, 0.8 miles away
- G Abbie Udall Associates Limited Good, 3.4 miles away
- – ACCOMPLISH CARE AND LIVING LIMITED Not yet rated, 4.3 miles away
- G Easterside Community Hub Good, 5 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 May 2026 (assessment visit 24 February 2026). Quoted under the Open Government Licence.
Date of inspection: 27th February to 5th March 2026.
Town Close is an extra care housing scheme registered to provide personal care to people in their own homes. At the time of our assessment, there were 16 people receiving a regulated activity. CQC only assesses the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People’s needs were assessed before they began receiving care. The information gathered was used to ensure they received person-centred care and support, which was clearly documented in their care plans. Risk assessments were completed to help minimise potential risks and ensure that people received safe and appropriate care.
People were safeguarded from the risk of harm and abuse. Staff supporting them had the knowledge and confidence to recognise safeguarding concerns, and understood their responsibilities to report any accidents, incidents, or concerns appropriately.
People were supported to have maximum choice and control in their lives, and staff supported them in the least restrictive way possible and in their best interests.
Medicines were handled and administered safely. Staff completed appropriate training in medicines management and had their competency assessed before they were permitted to support people with their medication.
Effective systems were in place to oversee and monitor the quality of the service. Accidents, incidents and safeguarding concerns were regularly reviewed to promote safety and ensure appropriate action was taken when required. All people using the service were given opportunities to share their feedback.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Claire Budd
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 2 November 2017. Latest assessment published 1 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- North Yorkshire CouncilBrand: North Yorkshire County Council
- Ownership type
- Organisation
North Yorkshire Council runs 30 services, all in Yorkshire and the Humber. 29 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by North Yorkshire Council
- G 5 Whitby Road Care Home Good. Care home, North Yorkshire
- G Ashfield (Skipton) Good. Care home, North Yorkshire
- G Benkhill Lodge Good. Care home, North Yorkshire
- G Carentan House Good. Care home, North Yorkshire
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Town Close provide nursing care?
- The Care Quality Commission's register does not list nursing care for Town Close.
- When was Town Close last inspected?
- The Care Quality Commission's latest rating for Town Close was published on 1 May 2026.
- Who runs Town Close?
- Town Close is run by North Yorkshire Council. It runs 30 services, all in Yorkshire and the Humber.
- What is Town Close's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 May 2026.
Contact
- Phone
- 01642 713864
- Address
- North Road, Stokesley, TS9 5DH Map (opens Google Maps)
Compare nearby
- G BPJ Case Management Limited Good, 0.8 miles away
- G Springboard Business Centre Good, 0.8 miles away
- G Abbie Udall Associates Limited Good, 3.4 miles away
- – ACCOMPLISH CARE AND LIVING LIMITED Not yet rated, 4.3 miles away
- G Easterside Community Hub Good, 5 miles away