Everlife (Wiltshire)
- Home care
- Dementia care
- Registered since 2016
- Trowbridge, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
12 months
since the latest rating was published.
89 of 98
rated home care services in Wiltshire are rated Good, like this one.
Everlife (Wiltshire): inspection record
Rated Good in October 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – The Old Rectory No overall rating, 0.1 miles away
- – ELSI (SW) LTD No overall rating, 0.2 miles away
- – Otter Homecare Limited Not yet rated, 0.2 miles away
- G Wiltshire Council Reablement Service (Trowbridge Hub) Good, 0.2 miles away
- G Wiltshire Support At Home Service Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 22 October 2025 (assessment visit 20 July 2025). Quoted under the Open Government Licence.
Everlife (Wiltshire) is a domiciliary care agency providing the regulated activity personal care to adults and adults with learning disabilities. At the time of our assessment there were 40 people receiving a regulated service. We visited the service on 21 July 2025. The inspection was carried out because of the time since the last assessment. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right Support, Right Care, Right Culture’ is the guidance The Care Quality Commission follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Providers must also ensure they have an understanding of “stopping over medicating of people with a learning disability and autistic people” (STOMP).
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People felt safe and staff were aware of their responsibilities to identify and report potential abuse. Staff received safeguarding training and were confident any concerns raised would be properly dealt with. Staff worked with people to assess any risks they faced. There were detailed risk management plans, which gave staff clear guidance on what to do to support people safely.
There were enough staff to meet people’s needs, and people were supported by a consistent staff team. People were complimentary about the staff and positive relationships had been developed. Staff had been recruited safely with all pre-employment checks completed prior to them starting. People had a comprehensive care plan, which they helped devise and review regularly.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Darren Fowler
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 23 March 2018. Latest assessment published 22 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Saren Limited
- Ownership type
- Organisation
- Companies House number
- 05807355 (opens Companies House)
Saren Limited runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Saren Limited
- G Everlife (Swindon) Good. Home care, Swindon
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Everlife (Wiltshire) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Everlife (Wiltshire).
- When was Everlife (Wiltshire) last inspected?
- The Care Quality Commission's latest rating for Everlife (Wiltshire) was published on 22 October 2025.
- Who runs Everlife (Wiltshire)?
- Everlife (Wiltshire) is run by Saren Limited. It runs 2 services, all in the South West.
- What is Everlife (Wiltshire)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 October 2025.
Contact
- Phone
- 01225 719333
- Address
- Station Approach, Trowbridge, BA14 8HW Map (opens Google Maps)
Compare nearby
- – The Old Rectory No overall rating, 0.1 miles away
- – ELSI (SW) LTD No overall rating, 0.2 miles away
- – Otter Homecare Limited Not yet rated, 0.2 miles away
- G Wiltshire Council Reablement Service (Trowbridge Hub) Good, 0.2 miles away
- G Wiltshire Support At Home Service Good, 0.2 miles away