Everlife (Swindon)
- Home care
- Dementia care
- Registered since 2011
- Central Swindon, Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2016, most recently Good in October 2026.
This month
The latest rating was published.
25 of 33
rated home care services in Swindon are rated Good, like this one.
Everlife (Swindon): inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Best Pinnacle Care Limited Good, less than 0.1 miles away
- G CARE 24/7 SOLUTIONS LIMITED Good, less than 0.1 miles away
- RI Care at Home (Swindon) Requires improvement, less than 0.1 miles away
- – Golden Hope Care Ltd No overall rating, less than 0.1 miles away
- – Loving Angels Care (Reading) Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 October 2026 (assessment visit 3 September 2026). Quoted under the Open Government Licence.
Date of assessment: 9 September to 25 September 2026.
The service is registered to support people with personal care in their own homes. At the time of the assessment, the service was supporting older adults, people with physical disabilities, and people with dementia. The service was supporting 30 people with a regulated activity at the time of the assessment.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under ‘Right Support, Right Care, Right Culture’ statutory guidance, as it is registered as a specialist service for this population group.
Staff promoted people’s independence and encouraged access to the community where possible. People were supported by staff who knew them well and care was individualised to people’s needs.
Staff had received a range of training suitable to people’s needs. Staff had been recruited safely and received supervision and support. The service was flexible, for example if people needed to change their visit times this was accommodated.
There were a range of governance systems in place to monitor the quality of the service. Improvements had been made following the previous inspection, in relation to oversight of visit times. The registered manager worked well in partnership with other care groups and providers, and was committed to learning, improvement and innovation.
We found some risks had not been fully assessed, for example risks relating to choking and blood thinning medicines. However, staff understood these risks and knew how to support people to remain safe.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good, following improvements around the service’s governance and oversight. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Darren Fowler
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 19 December 2018. Latest assessment published 5 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Saren Limited
- Ownership type
- Organisation
- Companies House number
- 05807355 (opens Companies House)
Saren Limited runs 2 services, all in the South West. 2 are rated Good or Outstanding.
Other services run by Saren Limited
- G Everlife (Wiltshire) Good. Home care, Wiltshire
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Everlife (Swindon) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Everlife (Swindon).
- When was Everlife (Swindon) last inspected?
- The Care Quality Commission's latest rating for Everlife (Swindon) was published on 5 October 2026.
- Who runs Everlife (Swindon)?
- Everlife (Swindon) is run by Saren Limited. It runs 2 services, all in the South West.
- What is Everlife (Swindon)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 October 2026.
Contact
- Phone
- 01793 432666
- Address
- The Shaftesbury Centre, Percy Street, Swindon, SN2 2AZ Map (opens Google Maps)
Compare nearby
- G Best Pinnacle Care Limited Good, less than 0.1 miles away
- G CARE 24/7 SOLUTIONS LIMITED Good, less than 0.1 miles away
- RI Care at Home (Swindon) Requires improvement, less than 0.1 miles away
- – Golden Hope Care Ltd No overall rating, less than 0.1 miles away
- – Loving Angels Care (Reading) Not yet rated, less than 0.1 miles away