CARE 24/7 SOLUTIONS LIMITED
- Home care
- Dementia care
- Registered since 2021
- Central Swindon, Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
10 months
since the latest rating was published.
25 of 33
rated home care services in Swindon are rated Good, like this one.
CARE 24/7 SOLUTIONS LIMITED: inspection record
Rated Good in December 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Best Pinnacle Care Limited Good, less than 0.1 miles away
- RI Care at Home (Swindon) Requires improvement, less than 0.1 miles away
- G Everlife (Swindon) Good, less than 0.1 miles away
- – Golden Hope Care Ltd No overall rating, less than 0.1 miles away
- – Loving Angels Care (Reading) Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 December 2025 (assessment visit 20 November 2025). Quoted under the Open Government Licence.
Date of assessment: 26 November to 03 December 2025.
The assessment was carried out to check whether the breaches of regulation issued at our last inspection had been met. The provider was previously in breach of the legal regulation in relation to safe care and treatment, fit and proper person employed and good governance. Improvements were found at this assessment, and the provider was no longer in breach of regulations.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
We looked at 9 quality statements in the key questions of safe and well led.
Lessons were now being learned and had been embedded to promote good practice. Incidents forms were now comprehensively filled out and followed up with staff.
The provider now worked with people to understand and manage risks. Staff knew how to manage people’s risks and care plans, and risk assessments now included appropriate detailed information.
Medicines were now managed effectively and fire risks associated with paraffin-based emollient creams were included in risk assessments. Variable dose medicines now contained the required information to support staff in administering PRN “when required” doses safely.
Leaders had attended training to strengthen their knowledge, and there was ongoing training scheduled.
Governance concerns had been addressed, and audits were now effective in identifying where improvement could be made.
The business continuity plan had been updated and contained relevant information for emergency situations.
Daily notes were now being comprehensively completed by staff, with daily oversight to ensure accuracy and consistency.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people were safe and protected from avoidable harm.
The provider was previously in breach of legal regulation in relation to safe care and treatment and fit and proper person employed. The breaches had now been met, and the provider was no longer in breach of legal regulations.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation to good governance. The breach had now been met, and the provider was no longer in breach of legal regulations.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 23 December 2023. Latest assessment published 17 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care 24/7 Solutions Limited
- Ownership type
- Organisation
- Companies House number
- 10088290 (opens Companies House)
Care 24/7 Solutions Limited runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Care 24/7 Solutions Limited
- – West Brinkworth Services Ltd Not yet rated. Home care, Wiltshire
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does CARE 24/7 SOLUTIONS LIMITED provide nursing care?
- The Care Quality Commission's register does not list nursing care for CARE 24/7 SOLUTIONS LIMITED.
- When was CARE 24/7 SOLUTIONS LIMITED last inspected?
- The Care Quality Commission's latest rating for CARE 24/7 SOLUTIONS LIMITED was published on 17 December 2025.
- Who runs CARE 24/7 SOLUTIONS LIMITED?
- CARE 24/7 SOLUTIONS LIMITED is run by Care 24/7 Solutions Limited. It runs 2 services, all in the South West.
- What is CARE 24/7 SOLUTIONS LIMITED's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 December 2025.
Contact
- Phone
- 07447 487485
- Address
- The Shaftesbury Centre, Percy Street, Swindon, SN2 2AZ Map (opens Google Maps)
Compare nearby
- G Best Pinnacle Care Limited Good, less than 0.1 miles away
- RI Care at Home (Swindon) Requires improvement, less than 0.1 miles away
- G Everlife (Swindon) Good, less than 0.1 miles away
- – Golden Hope Care Ltd No overall rating, less than 0.1 miles away
- – Loving Angels Care (Reading) Not yet rated, less than 0.1 miles away