Rated Care Homes

GND Support

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 67 of 76

    rated home care services in Milton Keynes are rated Good, like this one.

GND Support: inspection record

Home care, Milton Keynes

Rated Good in June 2023, up from Requires improvement.

GND Support: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

About the service

From the Care Quality Commission's inspection report published 28 June 2023. Quoted under the Open Government Licence.

GND Support is a supported living service providing personal care to 2 people with mental health support needs at the time of the inspection . Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People felt safely supported by staff and told us their needs were met. Staff were recruited safely and trained to support people with mental health support requirements. Risk assessments were in place to document any risk present in people's lives.

Read the rest of CQC's summary

Medicines were administered in a safe manner, and staff followed infection prevention and control principles.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Systems and processes were in place to ensure that any mistakes were found and acted upon. Staff practice was monitored by the registered manager. Notifications were made to CQC when required. People felt the service was well run and were able to feedback to management as required.

Questions to ask the service

  1. The last rating is 3 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Gladys Nicholson
Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 28 June 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10136452 (opens Companies House)

Getting help from Milton Keynes City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does GND Support provide nursing care?
The Care Quality Commission's register does not list nursing care for GND Support.
When was GND Support last inspected?
The Care Quality Commission's latest rating for GND Support was published on 28 June 2023.
Who runs GND Support?
GND Support is run by GND Support Limited.
What is GND Support's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 28 June 2023.