Vision Care Services
- Home care
- Dementia care
- Registered since 2016
- Manningham, Bradford, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
8 months
since the latest rating was published.
62 of 72
rated home care services in Bradford are rated Good, like this one.
Vision Care Services: inspection record
Rated Good in February 2026, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Alchita Care Limited of Bradford Good, 0.5 miles away
- – Carlisle Road Not yet rated, 0.5 miles away
- – Mimshealthcare Limited Not yet rated, 0.5 miles away
- G White Rose Homecare Limited Good, 0.5 miles away
- G Best for Care Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 February 2026 (assessment visit 18 December 2025). Quoted under the Open Government Licence.
Dates of assessment: 7 January to 27 January 2026. Vision Care Services is a domiciliary care agency, providing care and support for adults and children living in their own homes. At the time of our assessment the service was supporting 154 people with personal care. This included 3 people with a diagnosis of a learning disability. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. The inspection was announced, and we visited the office on 14 and 21 January 2026.We carried out this assessment to check the provider had made the required improvements after our last assessment of the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Safe staffing levels were in place and staff had the training and support to carry out their role. Recruitment was managed safely. There was an established staff team who knew people well and fostered caring and trusting relationships. Call times were well organised and flexible to meet people’s needs and preferences. The service had a positive person-centred culture and demonstrated they learnt lessons when things when went wrong. Risks to people’s health, safety and wellbeing were assessed and regularly reviewed. Medicines were managed safely.
People’s needs were assessed before they started using the service. Some improvements were required relating to records to assess people’s capacity. The provider responded promptly to this and took action. Staff demonstrated a good understanding of the principles of capacity and consent.
Audits and checks were in place to maintain oversight of the service. There was a cohesive, strong management team and their roles were clear and well organised. The provider and registered manager were accessible and approachable and committed to providing a high-quality service. The service worked in partnership with community groups and stakeholders.
The provider was previously in breach of legal regulations in relation to good governance, the management of risk and medicines, and staff training. Improvements were found at this assessment, and the provider was no longer in breach of legal regulations. We found the overall quality of the service had improved and the rating had changed from requires improvement to good.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Azeema Sher-Alam
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 16 January 2024. Latest assessment published 23 February 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 8366776 (opens Companies House)
Vision Care Services (Uk) Limited runs 3 services in England, 2 of them in Yorkshire and the Humber. 1 is rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Vision Care Services (Uk) Limited
- RI Vision Care Wakefield Requires improvement. Home care, Wakefield
- – VISION CARE LANCASHIRE Not yet rated. Home care, Lancashire, North West
Getting help from City of Bradford Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Bradford Metropolitan District Council
- Ask for a care needs assessment
- Phone: 01274 435400, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Bradford Metropolitan District Council
Checked on the council's website, November 2026.
Common questions
- Does Vision Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Vision Care Services.
- When was Vision Care Services last inspected?
- The Care Quality Commission's latest rating for Vision Care Services was published on 23 February 2026.
- Who runs Vision Care Services?
- Vision Care Services is run by Vision Care Services (Uk) Limited. It runs 3 services in England, 2 of them in Yorkshire and the Humber.
- What is Vision Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 February 2026.
Contact
- Phone
- 01274 499935
- Address
- Atah Building, 117 Fairbank Road, Bradford, BD8 9JT Map (opens Google Maps)
Compare nearby
- G Alchita Care Limited of Bradford Good, 0.5 miles away
- – Carlisle Road Not yet rated, 0.5 miles away
- – Mimshealthcare Limited Not yet rated, 0.5 miles away
- G White Rose Homecare Limited Good, 0.5 miles away
- G Best for Care Good, 0.6 miles away