Happy at Home Community Care Services Ltd.
- Home care
- Dementia care
- Registered since 2017
- Central Reading, Reading, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
21 months
since the latest rating was published.
21 of 29
rated home care services in Reading are rated Good, like this one.
Happy at Home Community Care Services Ltd.: inspection record
Rated Good in January 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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What inspectors found
From the Care Quality Commission's assessment published 13 January 2025 (assessment visit 15 October 2024). Quoted under the Open Government Licence.
Date of assessment 15 October to 17 December 2024. Reason for assessment: our assessment was brought forward due to risk. Happy at Home Community Care Services Ltd is a domiciliary care agency providing support to people in their own homes.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
People were kept safe and risks to their safety were managed. Improvement had been made to management of people’s medicines. Improvement had also been made to care records, as care plans and risk assessments had been put in place since the previous inspection. Some areas of good governance had also improved since the previous inspection. The service was no longer in breach of regulations.
People were supported by staff who had been recruited using robust processes and who received training and supervision. There were processes for staff to raise concerns. Workforce diversity was celebrated and the provider worked well with external agencies. Referrals were made to other agencies where necessary, to ensure people received the right support.
Surveys were sent to people to ask about the quality of their care and also to staff.
Improvements were needed to some of the care records and being able to demonstrate continuous learning and service development.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment, the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment, the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Precila Adriosula
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 21 June 2023. Latest assessment published 13 January 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10030551 (opens Companies House)
Getting help from Reading Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Reading Borough Council
- Ask for a care needs assessment
- Phone: 0118 937 3747
- Contact adult social care online
- Support for carers
- Paying for care: Reading Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Happy at Home Community Care Services Ltd. provide nursing care?
- The Care Quality Commission's register does not list nursing care for Happy at Home Community Care Services Ltd..
- When was Happy at Home Community Care Services Ltd. last inspected?
- The Care Quality Commission's latest rating for Happy at Home Community Care Services Ltd. was published on 13 January 2025.
- Who runs Happy at Home Community Care Services Ltd.?
- Happy at Home Community Care Services Ltd. is run by Happy at Home Community Care Services Ltd..
- What is Happy at Home Community Care Services Ltd.'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 January 2025.
Contact
- Phone
- 0118 467 5838
- Address
- Unit 5, Bellman Court, Great Knollys Street, Reading, RG1 7HN Map (opens Google Maps)
Compare nearby
- G i care 2018 limited Good, less than 0.1 miles away
- – 9 Greyfriars Road Not yet rated, 0.2 miles away
- – Cherry Sprouts Limited Not yet rated, 0.2 miles away
- – Tomaaron Care Services Ltd Not yet rated, 0.2 miles away
- – Build My Care Limited Not yet rated, 0.3 miles away