Blue Ocean Services
Home care, Greenwich
Good
Rated on
Rating from the Care Quality Commission.
Blue Ocean Services: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016, then Requires improvement in 2018 and 2019, then Good in March 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 33 Good home care services in Greenwich, out of 53 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 3 March 2023. Quoted under the Open Government Licence.
People and their relatives spoke positively about the service. One person said, "They make me feel safe just by the way they are confident with what they are doing, and they carry it all through properly."
People and their relatives told us they thought the care workers were well trained.
Read the full summary
Risk assessments for people's home environment and medicines were assessed and documented. Staff understood how to mitigate risks. Staff knew what action to take in an emergency.
People told us they felt safe and they were cared for by staff who were well-trained and understood how to protect them and report any concerns.
People and their relatives said they would be comfortable contacting the office if things went wrong. One relative said, "The office are very easy to talk to."
Staff told us they enjoyed their work and felt well-supported by the registered manager. One care worker said, "I have been working with them for nearly 7 years, I would not have stayed so long if I was not happy here."
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported
this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit C309 Access Self Storage 20 Bugsby’s Way, Charlton, London, SE7 7SJ |
|---|---|
| Neighbourhood | Charlton, Greenwich |
| Phone | 020 8690 8333 |
| Registered manager | Francess Dugbo |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 3 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Blue Ocean Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04195096 (opens Companies House) |
Nearest alternatives
- – BLM Care & Support Services Limited Home care, less than 0.1 miles awayNot yet rated
- RI Garland Lodge Home care, less than 0.1 miles awayRequires improvement
- G Health Personnel Home care, less than 0.1 miles awayGood
- G High Standard Care Limited Home care, less than 0.1 miles awayGood
- G Living Spring Solutions (Care & Training) Limited Home care, less than 0.1 miles awayGood
Getting help from Royal Borough of Greenwich
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Greenwich
- Ask for a care needs assessment
- Phone: 020 8921 2304, Monday to Thursday 9am to 5pm, Friday 9am to 4pm. Out-of-hours emergencies: 020 8854 8888
- Contact adult social care online
- Support for carers
- Paying for care: Royal Borough of Greenwich
Checked on the council's website, November 2026.
Common questions
- Does Blue Ocean Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Blue Ocean Services.
- When was Blue Ocean Services last inspected?
- The Care Quality Commission's latest rating for Blue Ocean Services was published on 3 March 2023.
- Who runs Blue Ocean Services?
- Blue Ocean Services is run by Blue Ocean Services Limited.
- What is Blue Ocean Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 March 2023.