Visto Help Hands Care Limited
- Home care
- Dementia care
- Registered since 2017
- Barnsley, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
41 of 44
rated home care services in Barnsley are rated Good, like this one.
Visto Help Hands Care Limited: inspection record
Rated Good in September 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Delfryn House Good, less than 0.1 miles away
- G McDev Healthcare Ltd Good, less than 0.1 miles away
- – Soft Touch Homes Limited Not yet rated, less than 0.1 miles away
- G GPS Care Services Good, 0.6 miles away
- – JH Care Group LTD With YOU in Mind Community Care Not yet rated, 0.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 4 September 2019. Quoted under the Open Government Licence.
About the service: Visto Help Hands Care Limited is a service providing care and support to people in their own home. The registered provider has an office which is situated in the Kendray area of Barnsley. At the time of the inspection the service was providing support to two people. Not everyone who used the service received personal care. Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Read the rest of CQC's summary
People's experience of using this service and what we found: People said they felt safe using the service. Risks to people's health and safety were assessed and mitigated. When people were supported with medicines this was done safely. There were enough care workers to meet people's needs. Safe recruitment procedures were operated. People told us they were supported by a regular team of care workers. They said they received their calls on time and the service had never missed a call.
Staff received a range of training and support relevant to their role. Staff told us they felt fully supported and listened to. People were confident care workers had received appropriate training to meet their needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us care workers were kind and caring and treated them with respect. Care workers understood the importance of respecting people's diverse needs and promoting independence.
People's needs were assessed, and care plans put in place for staff to follow. The service liaised with professionals where required, such as over people's health needs.
People were supported by a team of staff who were happy in their jobs and well-supported by their manager. The registered manager completed a range of regular checks on the quality and safety of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sifelumusa Phiri
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 4 September 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Visto Help Hands Care Limited
- Ownership type
- Organisation
- Companies House number
- 09394402 (opens Companies House)
Getting help from Barnsley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Barnsley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01226 773300
- Contact adult social care online
- Support for carers
- Paying for care: Barnsley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Visto Help Hands Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Visto Help Hands Care Limited.
- When was Visto Help Hands Care Limited last inspected?
- The Care Quality Commission's latest rating for Visto Help Hands Care Limited was published on 4 September 2019.
- Who runs Visto Help Hands Care Limited?
- Visto Help Hands Care Limited is run by Visto Help Hands Care Limited.
- What is Visto Help Hands Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 September 2019.
Contact
- Phone
- 01226 296100
- Address
- Unit 15, Kendray Business Centre, Thornton Road, Barnsley, S70 3NA Map (opens Google Maps)
Compare nearby
- G Delfryn House Good, less than 0.1 miles away
- G McDev Healthcare Ltd Good, less than 0.1 miles away
- – Soft Touch Homes Limited Not yet rated, less than 0.1 miles away
- G GPS Care Services Good, 0.6 miles away
- – JH Care Group LTD With YOU in Mind Community Care Not yet rated, 0.6 miles away