Bluebird Care (Chiltern & Dacorum)
- Home care
- Dementia care
- Registered since 2012
- Croxley Green, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Bluebird Care (Chiltern & Dacorum): inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bluebird Care (Watford & Three Rivers) Good, less than 0.1 miles away
- G Novus Care Limited - Watford Good, 0.1 miles away
- – NNC Supported Living - Main Office Not yet rated, 0.5 miles away
- – Spectrum Healthcare Support Limited Not yet rated, 0.5 miles away
- G R4R Home Care Services Ltd/Watford Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 31 August 2019. Quoted under the Open Government Licence.
Bluebird care (Chiltern & Dacorum) is a domiciliary care service who provide personal care. The service supported 47 people at the time of the inspection of which 30 people were supported with the regulated activity.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People received care which met their support needs. People were put at the centre of their support. People felt safe with the support they received. There was a consistent staff team, which meant people received the calls they needed and got to build up relationships with the same staff.
Read the rest of CQC's summary
The staff team were passionate about providing high-quality person-centred care and keeping people independent in their own homes. People received support from health professionals and staff worked collaboratively with outside agencies.
People were positive about the management of the service and feedback from people was always welcomed to improve the service. The management team had a positive ethos and were dedicated in providing good care. The quality assurance systems in place ensured that the provider and the management team could implement changes to the business to improve the care people received and were able to monitor the quality of the service being given.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Dawn Forey
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 31 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Optima Management LimitedBrand: Bluebird Care
- Ownership type
- Organisation
- Companies House number
- 07000221 (opens Companies House)
Optima Management Limited runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by Optima Management Limited
- G Bluebird Care (Watford & Three Rivers) Good. Home care, Hertfordshire
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care (Chiltern & Dacorum) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care (Chiltern & Dacorum).
- When was Bluebird Care (Chiltern & Dacorum) last inspected?
- The Care Quality Commission's latest rating for Bluebird Care (Chiltern & Dacorum) was published on 31 August 2019.
- Who runs Bluebird Care (Chiltern & Dacorum)?
- Bluebird Care (Chiltern & Dacorum) is run by Optima Management Limited. It runs 2 services, all in the East of England.
- What is Bluebird Care (Chiltern & Dacorum)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 August 2019.
Contact
- Phone
- 01442 933499
- Address
- First Floor Unit 34, The Metro Centre, Dwight Road, Watford, WD18 9SB Map (opens Google Maps)
Compare nearby
- G Bluebird Care (Watford & Three Rivers) Good, less than 0.1 miles away
- G Novus Care Limited - Watford Good, 0.1 miles away
- – NNC Supported Living - Main Office Not yet rated, 0.5 miles away
- – Spectrum Healthcare Support Limited Not yet rated, 0.5 miles away
- G R4R Home Care Services Ltd/Watford Good, 1.2 miles away