Prime Care Domiciliary Ltd
- Home care
- Dementia care
- Registered since 2017
- Horsham, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Prime Care Domiciliary Ltd: inspection record
Rated Good in May 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bertie & Bells Ltd Good, 0.1 miles away
- – JHR Care Services Limited Not yet rated, 0.1 miles away
- G Alina Homecare Horsham Good, 0.4 miles away
- – Dainty Care Solutions - Main Office Not yet rated, 0.5 miles away
- G Ascot Care Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 26 May 2023. Quoted under the Open Government Licence.
Prime Care Domiciliary Limited is a domiciliary care service providing personal care and support for people in their own homes. The service provides support to older people and younger adults with a range of needs including physical disabilities and sensory. At the time of the inspection, there were 4 people using the service.
What inspectors found
People were receiving an improved service following the last inspection. People were safe due to improved recruitment practices which ensured that appropriate and suitably skilled staff supported them. Risks to people had been assessed and mitigated through guidance for staff. We have made a recommendation about the completion of more specific environmental assessments. People were supported by enough staff to keep them safe and provide effective care. People who required help with their medicines were supported safely. People were protected from harm by staff who understood safeguarding principles.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported by staff who now received a formal induction with training that was appropriate for their role. People were supported with their eating and drinking needs by staff.
People told us that staff were kind and caring. Staff sought people's views and involved them in decisions about their care. People were treated with dignity and respect.
People received a responsive service where their care was arranged according to their needs and wishes. Staff knew these needs well. Staff were flexible and adapted to peoples' request to adjust their support. People received good continuity of care and received care at times that suited them. The management dealt with issues well and people felt confident that complaints would be dealt with appropriately by the registered manager.
The registered manager was well regarded. The registered manager had improved quality assurance systems and oversight of people's care and information was used to drive service improvements. People, their relatives and staff were asked for their feedback and their opinions were respected and acted upon.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Nimisha Rojimon
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 26 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Prime Care Domiciliary Limited
- Ownership type
- Organisation
- Companies House number
- 10564282 (opens Companies House)
Prime Care Domiciliary Limited runs 2 services in England, 1 of them in the South East. 2 are rated Good or Outstanding.
Other services run by Prime Care Domiciliary Limited
- G Prime Care Domiciliary Essex Good. Home care, Essex, East of England
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Prime Care Domiciliary Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Prime Care Domiciliary Ltd.
- When was Prime Care Domiciliary Ltd last inspected?
- The Care Quality Commission's latest rating for Prime Care Domiciliary Ltd was published on 26 May 2023.
- Who runs Prime Care Domiciliary Ltd?
- Prime Care Domiciliary Ltd is run by Prime Care Domiciliary Limited. It runs 2 services in England, 1 of them in the South East.
- What is Prime Care Domiciliary Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 May 2023.
Contact
- Phone
- 01403 734011
- Address
- 3 Queen Street, Horsham, RH13 5AA Map (opens Google Maps)
Compare nearby
- G Bertie & Bells Ltd Good, 0.1 miles away
- – JHR Care Services Limited Not yet rated, 0.1 miles away
- G Alina Homecare Horsham Good, 0.4 miles away
- – Dainty Care Solutions - Main Office Not yet rated, 0.5 miles away
- G Ascot Care Good, 0.6 miles away