Care Assist Limited
Home care, Harrow
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Care Assist Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and July 2026.
It has been rated Good at every inspection since 2016. The latest rating was published 3 months ago.
What inspectors found
From the Care Quality Commission's assessment published 28 July 2026 (assessment visit 11 May 2026). Quoted under the Open Government Licence.
Date of Inspection: 27 May to 17 June 2026.
Care Assist Limited provides care and support to people with a learning disability, autistic people and mental health needs within a shared supported living setting. At the time of our inspection,15 people were being supported with the regulated activity of personal care. We visited the providers officeand1supported living scheme on 27 May2026.
Read the full summary
The inspection was announced and took place as part of our regular monitoring role. The rating at the last inspection April 2020 was “Good” and after this inspection has remained “Good”.
This was a comprehensive assessment and included all the quality statements across our five key questions.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity ,independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as the service is registered for people who have a learning disability and/or who are autistic. The service met this guidance.
People were supported to receive safe, person-centred care that reflected their assessed needs and preferences. People told us they felt safe using the service and safeguarding and whistleblowing systems were clearly understood by staff. Risks to people’s health, safety and wellbeing were well assessed, with management plans in place to mitigate identified risks, including environmental, infection prevention and medicines-related risks. Staff demonstrated a good understanding of incident reporting, safeguarding procedures and consent, and people’s liberty and rights were respected.
Staff were recruited safely and given an effective induction and ongoing training support to ensure they had the skills to support people. There were enough staff to meet people’s needs and people received care from a stable staff team, which supported continuity of care.
Quality monitoring took place and was effective within the service. Actions were identified for follow up and team leaders and staff took action, which improved the service people received.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key questiongood. At thisassessmentthe rating hasremainedgood.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care,treatmentand support achieved good outcomes and promoteda good qualityof life, based on best available evidence.
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness,dignityand respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Cervantes House, 5-9 Headstone Road, Harrow, HA1 1PD |
|---|---|
| Neighbourhood | Harrow town, Harrow |
| Phone | 020 3582 3240 |
| Website | www.careassistuk.net |
| Registered manager | Ewelina Okomska |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 4 inspection reports, latest 1 December 2018 (opens the Care Quality Commission website) Latest assessment published 28 July 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Care Assist Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05810658 (opens Companies House) |
Nearest alternatives
- – Ace Homecare London Home care, less than 0.1 miles awayNo overall rating
- G Adina Home Care Services Home care, less than 0.1 miles awayGood
- G Care4ocus Health Home care, less than 0.1 miles awayGood
- G Dendera Ltd Home care, less than 0.1 miles awayGood
- – 24/7 Expert Homecare Ltd - Harrow Branch Home care, 0.1 miles awayNot yet rated
Getting help from London Borough of Harrow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Harrow
- Ask for a care needs assessment
- Phone: 020 8901 2680. Email ahadults@harrow.gov.uk
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Harrow
Checked on the council's website, November 2026.
Common questions
- Does Care Assist Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Assist Limited.
- When was Care Assist Limited last inspected?
- The Care Quality Commission's latest rating for Care Assist Limited was published on 28 July 2026.
- Who runs Care Assist Limited?
- Care Assist Limited is run by Care Assist Limited.
- What is Care Assist Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.