Everliving Services - Peterborough and Cambs.
- Home care
- Dementia care
- Registered since 2017
- Central Peterborough, Peterborough, East of England
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
First rated Requires improvement in 2018, most recently Good in March 2025.
19 months
since the latest rating was published.
94%
of rated home care services in Peterborough are Good or Outstanding (86% across the East of England, 88% across England).
Everliving Services - Peterborough and Cambs.: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Agile Care Services Peterborough (Good, less than 0.1 miles away) and J & M Healthcare (Good, less than 0.1 miles away).
Nearest home care services:
- – AERW Care Ltd Not yet rated, less than 0.1 miles away
- G Agile Care Services Peterborough Good, less than 0.1 miles away
- – Buffalo Trades Limited Not yet rated, less than 0.1 miles away
- – Care Agency Ltd Not yet rated, less than 0.1 miles away
- – Empathy Care24 Ltd - Cambridgeshire Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 31 March 2025 (assessment visit 8 May 2024). Quoted under the Open Government Licence.
Everliving Services - Peterborough and Cambs is a supported living service and domiciliary care agency providing personal care to 3 people at the time of the assessment. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is where people require help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. Assessment activity started on 15 August 2024 and ended on 05 March 2025. We visited 2 people in their own homes, spoke with relatives and met with managers and staff. Staff knew people well and understood their care and support needs, as well as their history and what was important to them. Staff understood the importance of giving people choice and enabling people to be as independent as possible. Staff enjoyed working at this service and felt supported by the management structure in place. Staff felt at ease to report concerns or make suggestions and felt their feedback would be acted upon. The registered manager was passionate about delivering a good service for people. They were open and honest when something had not gone well and ensured that both they and the staff team reflected on any learning from it. Governance processes to assess and check the quality and safety of the service were completed. The manager and senior staff carried out audits, which meant they identified areas of the service that required improvement and made those improvements in a timely way. We identified some shortfalls which the providers governance had not found, however before the assessment was completed these had been actioned, and new processes implemented to mitigate this from occurring again.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
We observed that people received safe care from staff who knew them and understood their needs. We saw staff following guidance, ensuring that people’s needs were being met as intended by health professionals. Staff knew people well and knew how to support people and their individual risks, and how to protect people from abuse. The provider ensured that staff had the necessary training to support people. Safeguarding concerns were investigated and shared with the appropriate authorities. People were supported to take risks which enabled them to have a greater level of independence. Staff and relatives knew how to raise concerns and were confident they would be dealt with.
-
Effective
Good
People's needs had been assessed and we were assured that staff knew people well and were able to communicate their needs effectively. People were supported to access appointments with medical professionals. Staff had completed mental capacity act training and knew of consent requirements.
-
Caring
Good
People were supported by staff to have choice and control and make decisions about how their support was provided. We observed staff working with people and using their knowledge of the person to support them to make choices appropriately.
-
Responsive
Good
People received person-centred care and support from a core staff team that knew them well. People were supported by staff to spend time doing things they enjoyed, and go out into the community the way they chose to.
-
Well-led
Good
The service had an open and supportive culture where people and staff were valued, supported, and listened to. Leaders, managers, and staff were committed to providing people with safe person-centred care and support. Managers supported staff to develop their knowledge and skills and to have a positive experience working for Everliving Services - Peterborough and Cambs. The service had a positive culture of continuous learning and improvement. There were some effective governance and management systems in place, and new processes were being embedded where shortfalls had been identified.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Godsent Imafidon
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 November 2019. Latest assessment published 31 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Everliving Services Ltd
- Ownership type
- Organisation
- Companies House number
- 08886309 (opens Companies House)
Everliving Services Ltd runs 2 services in England, 1 of them in the East of England. 0 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Everliving Services Ltd
- – Everliving Services - Northampton Not yet rated. Home care, North Northamptonshire, East Midlands
Getting help from Peterborough City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Peterborough City Council
- Ask for a care needs assessment
- Phone: 01733 747474, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Peterborough City Council
Checked on the council's website, November 2026.
Common questions
- Does Everliving Services - Peterborough and Cambs. provide nursing care?
- The Care Quality Commission's register does not list nursing care for Everliving Services - Peterborough and Cambs..
- When was Everliving Services - Peterborough and Cambs. last inspected?
- The Care Quality Commission's latest rating for Everliving Services - Peterborough and Cambs. was published on 31 March 2025.
- Who runs Everliving Services - Peterborough and Cambs.?
- Everliving Services - Peterborough and Cambs. is run by Everliving Services Ltd. It runs 2 services in England, 1 of them in the East of England.
- What is Everliving Services - Peterborough and Cambs.'s CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01733 475638
- Address
- Studio 13, Stuart House, St. Johns Street, Peterborough, PE1 5DD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Agile Care Services Peterborough (Good, less than 0.1 miles away) and J & M Healthcare (Good, less than 0.1 miles away).
Nearest home care services:
- – AERW Care Ltd Not yet rated, less than 0.1 miles away
- G Agile Care Services Peterborough Good, less than 0.1 miles away
- – Buffalo Trades Limited Not yet rated, less than 0.1 miles away
- – Care Agency Ltd Not yet rated, less than 0.1 miles away
- – Empathy Care24 Ltd - Cambridgeshire Not yet rated, less than 0.1 miles away