Woodhall Care Services Ltd
- Home care
- Dementia care
- Registered since 2017
- Central Bradford, Bradford, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
14 months
since the latest rating was published.
8 of 72
rated home care services in Bradford are rated Requires improvement, like this one.
Woodhall Care Services Ltd: inspection record
Rated Requires improvement in August 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Tempcare Personnel Limited (Good, less than 0.1 miles away) and Kalcrest Care (Northern) Limited (Good, 0.2 miles away).
Nearest home care services:
- G Tempcare Personnel Limited Good, less than 0.1 miles away
- G Kalcrest Care (Northern) Limited Good, 0.2 miles away
- G 1 Homecare Bradford Good, 0.4 miles away
- G Care Unique Limited Good, 0.5 miles away
- G Yorkshire Care At Home Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 August 2025 (assessment visit 11 April 2025). Quoted under the Open Government Licence.
Date of assessment: 29 April – 17 June 2025. Woodhall care services limited is a domiciliary care agency. The service provides personal care to people in their own homes in the community. At the time of our assessment there were approximately 295 people using the service. Not everyone who used the service received personal care, the approximate number receiving personal care was 190. The service provides support to people with dementia, learning disabilities and/or autism, mental health conditions, physical disabilities, sensory impairments, services for everyone, eating disorders and substance misuse problems. We found a breach around consent to care. No mental capacity assessments were completed for people who needed them. The registered manager and nominated individual told us everyone using the service had capacity. Information in people’s care plans was contradictory, and we were not assured about some people’s capacity to make specific decisions. Where some people used bed rails, we found no recorded reasons, risk assessments or safety checks in place. The registered manager and nominated individual agreed to address this as a matter of urgency. Records for people’s care and support did not always show how care was delivered in a person-centred way, including time spent with people and end of life care. There were systems in place to ensure people received good quality care. People could raise concerns. Managers investigated incidents and complaints thoroughly. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular supervision to maintain high-quality care. Staff managed medicines well and involved people in planning changes.
- Safe Good
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm. -
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of the legal regulation in relation to consent to care and treatment at the service.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the service management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask the service
- Effective was rated Requires improvement on 18 August 2025. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 18 August 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Nirmal Gill
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 1 November 2022. Latest assessment published 18 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Woodhall Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 9334658 (opens Companies House)
Getting help from City of Bradford Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Bradford Metropolitan District Council
- Ask for a care needs assessment
- Phone: 01274 435400, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Bradford Metropolitan District Council
Checked on the council's website, November 2026.
Common questions
- Does Woodhall Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Woodhall Care Services Ltd.
- When was Woodhall Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Woodhall Care Services Ltd was published on 18 August 2025.
- Who runs Woodhall Care Services Ltd?
- Woodhall Care Services Ltd is run by Woodhall Care Services Ltd.
- What is Woodhall Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 18 August 2025.
Contact
- Phone
- 0113 229 0850
- Address
- Bradford Chamber Business Park, New Lane, Laisterdyke, Bradford, BD4 8BX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Tempcare Personnel Limited (Good, less than 0.1 miles away) and Kalcrest Care (Northern) Limited (Good, 0.2 miles away).
Nearest home care services:
- G Tempcare Personnel Limited Good, less than 0.1 miles away
- G Kalcrest Care (Northern) Limited Good, 0.2 miles away
- G 1 Homecare Bradford Good, 0.4 miles away
- G Care Unique Limited Good, 0.5 miles away
- G Yorkshire Care At Home Good, 0.9 miles away