Support Carers Ltd
- Home care
- Dementia care
- Registered since 2017
- Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
89 of 98
rated home care services in Wiltshire are rated Good, like this one.
Support Carers Ltd: inspection record
Rated Good in January 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Lizor Care No overall rating, 0.6 miles away
- – Andover Wiltshire Not yet rated, 1.8 miles away
- – Ori Healthcare Ltd Not yet rated, 5.2 miles away
- G Brighter Days Care at Home Good, 5.5 miles away
- RI Maisy Care at Home Ltd Requires improvement, 5.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 22 January 2019. Quoted under the Open Government Licence.
What life is like for people using this service: People told us they felt safe receiving support from the service. The provider ensured that risks were assessed and minimised to ensure that people received safe care and support. People received safe support with their medicines from appropriately trained staff. Staff could recognise signs and symptoms of different types of abuse and would not hesitate to report concerns to the registered manager.
Read the rest of CQC's summary
Peoples needs were assessed before their care commenced and care plans were regularly reviewed to reflect appropriate and chosen person-centred care. Staff received supervision from the registered manager and team meetings were held and documented for staff who were unable to attend. Staff received regular training updates following a comprehensive induction. Staff were aware of the Mental Capacity Act 2005 and assumed people had capacity unless assessed as not.
Staff spoke of people they supported with respect and affection and people told us they felt cared for and respected. People were supported to maintain their independence and staff supported them to complete tasks they were unable to complete themselves. Care plans considered how best to communicate with people, especially those who were non-verbal. Staff ensured they obtained consent before providing support to people.
The service had received no formal complaints however people told us they would either speak to their support worker or phone the registered manager and any concerns would be addressed immediately. Staff told us they felt comfortable when supporting someone at the end of their life and that they were supported by the registered manager when they did so.
We received positive feedback about the registered manager and their team of support workers. There was an audit system in place and the provider ensured they remained current in their knowledge of social care. People told us they would recommend the service to friends and relatives.
Support Carers Limited met the characteristics of Good in all areas, more information is in the full report.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Dawn Geering
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 22 January 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Support Carers Limited
- Ownership type
- Organisation
- Companies House number
- 09298231 (opens Companies House)
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Support Carers Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Support Carers Ltd.
- When was Support Carers Ltd last inspected?
- The Care Quality Commission's latest rating for Support Carers Ltd was published on 22 January 2019.
- Who runs Support Carers Ltd?
- Support Carers Ltd is run by Support Carers Limited.
- What is Support Carers Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 January 2019.
Contact
- Phone
- 01264 791341
- Address
- Unit B, Pennings Road, Tidworth, SP9 7LG Map (opens Google Maps)
Compare nearby
- – Lizor Care No overall rating, 0.6 miles away
- – Andover Wiltshire Not yet rated, 1.8 miles away
- – Ori Healthcare Ltd Not yet rated, 5.2 miles away
- G Brighter Days Care at Home Good, 5.5 miles away
- RI Maisy Care at Home Ltd Requires improvement, 5.6 miles away