Rated Care Homes

Maisy Care at Home Ltd

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Requires improvement at every inspection since 2023.

  • 3 years

    since the latest rating was published.

  • 9 of 98

    rated home care services in Wiltshire are rated Requires improvement, like this one.

Maisy Care at Home Ltd: inspection record

Home care, Wiltshire

Rated Requires improvement in February 2024.

Maisy Care at Home Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Brighter Days Care at Home (Good, 0.4 miles away) and Independent Living Solutions Limited (Good, 1.4 miles away).

Nearest home care services:

  1. G
    Brighter Days Care at Home Good, 0.4 miles away
  2. –
    BITAK Healthcare Ltd No overall rating, 1.4 miles away
  3. G
  4. G
    Maisy Care at Home Ltd Good, 1.4 miles away
  5. G
    Serene Healthcare Group Office Good, 1.4 miles away

See all home care services in Wiltshire

See all home care services in Amesbury

What inspectors found

From the Care Quality Commission's assessment published 8 February 2024 (assessment visit 2 January 2024). Quoted under the Open Government Licence.

Maisy Care at Home Ltd is a domiciliary care agency providing personal care to 4 people at the time of the assessment.

At our last inspection on 17 July 2023, we found a breach of Regulation 19 (Fit and proper persons employed) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This was because the provider had failed to carry out the required pre-employment checks for staff. We served the provider a Warning Notice for this breach of regulation and this assessment was carried out to check the provider was compliant.

  • Safe No rating
Read the rest of CQC's summary

We found action had been taken to make the improvements needed, therefore the service was no longer in breach of regulation 19. Records demonstrated the provider had completed a Disclosure and Barring Service (DBS) check for all staff employed and references from previous employers had been obtained. The provider had a recruitment policy.

Staff had an induction which included training and the opportunity to shadow more experienced staff. Staff told us they felt appropriately trained to be able to carry out their work safely. The registered manager carried out supervisions with staff and unannounced spot checks to observe staff practice. There were enough staff to support people's current packages of care. The registered manager told us they were hoping to grow the business but would make sure they had enough staff available to do this safely.

  1. Safe

    No rating

    We reviewed 1 quality statement for this key question. We found people were being cared for by staff who had been recruited safely. New staff had an induction and received ongoing training in a variety of topics. There were systems to make sure staff were supported and able to develop their skills. We did not review any other quality statements in this key question.

Questions to ask the service

  1. Safe was rated Requires improvement on 8 February 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Blessing Sawadye
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 6 September 2023. Latest assessment published 8 February 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
12561916 (opens Companies House)

Maisy Care at Home Ltd runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.

Other services run by Maisy Care at Home Ltd

  1. G
    Maisy Care at Home Ltd Good. Home care, Wiltshire

Getting help from Wiltshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Maisy Care at Home Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Maisy Care at Home Ltd.
When was Maisy Care at Home Ltd last inspected?
The Care Quality Commission's latest rating for Maisy Care at Home Ltd was published on 8 February 2024.
Who runs Maisy Care at Home Ltd?
Maisy Care at Home Ltd is run by Maisy Care at Home Ltd. It runs 2 services, all in the South West.
What is Maisy Care at Home Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 8 February 2024.

Contact

Phone
07467 518095
Address
Flat 12, Latchmere Lodge, 12 Bulford Road, Durrington, Salisbury, SP4 8DQ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Brighter Days Care at Home (Good, 0.4 miles away) and Independent Living Solutions Limited (Good, 1.4 miles away).

Nearest home care services:

  1. G
    Brighter Days Care at Home Good, 0.4 miles away
  2. –
    BITAK Healthcare Ltd No overall rating, 1.4 miles away
  3. G
  4. G
    Maisy Care at Home Ltd Good, 1.4 miles away
  5. G
    Serene Healthcare Group Office Good, 1.4 miles away

See all home care services in Wiltshire

See all home care services in Amesbury