Alma Care (UK)
Home care, Croydon
Good
Rated on
Rating from the Care Quality Commission.
Alma Care (UK): inspection record
Rated Good in April 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015, then Requires improvement in 2018, then Good in April 2019.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 8 years ago.
How it compares locally
- One of 74 Good home care services in Croydon, out of 88 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 4 April 2019. Quoted under the Open Government Licence.
This inspection took place on 13 February 2019 and was announced. We gave the provider 48 hours' notice of the inspection as we needed to be sure the registered manager would be available at the registered office.
About the service:
Read the full summary
Alma Care (UK) is a domiciliary care agency that provides personal care and support to people living in their own homes. Not everyone using Alma Care (UK) receives the regulated activity. CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.
At the time of our inspection visit there were 11 people using the service. The service had a registered manager in post. A registered manager is a person who has registered with the CQC to manage the service. Like registered providers, they are 'registered persons'. Registered persons have a legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 9-19 Southbridge House, Southbridge Place, Croydon, CR0 4HA |
|---|---|
| Neighbourhood | Croydon town, Croydon |
| Phone | 020 8240 4457 |
| Website | www.almacareuk.co.uk |
| Registered manager | Zahara Dattani |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 5 inspection reports, latest 4 April 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Alma Care (UK) Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07840639 (opens Companies House) |
Nearest alternatives
- – Amity Care Services Home care, less than 0.1 miles awayNot yet rated
- G Blue Cross Healthcare Service Limited Home care, less than 0.1 miles awayGood
- – Calculated Care Ltd Home care, less than 0.1 miles awayNot yet rated
- G Compact Care Solutions Ltd Home care, less than 0.1 miles awayGood
- – Easycare 4 U Limited Home care, less than 0.1 miles awayNot yet rated
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Alma Care (UK) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alma Care (UK).
- When was Alma Care (UK) last inspected?
- The Care Quality Commission's latest rating for Alma Care (UK) was published on 4 April 2019.
- Who runs Alma Care (UK)?
- Alma Care (UK) is run by Alma Care (UK) Limited.
- What is Alma Care (UK)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 April 2019.