Rated Care Homes

Compact Care Solutions Ltd

Home care, Croydon

G

Good

Rated on

Rating from the Care Quality Commission.

Compact Care Solutions Ltd: inspection record

Home care, Croydon

Rated Good in April 2026.

Compact Care Solutions Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in April 2026.

The latest rating was published 6 months ago.

How it compares locally

  • One of 74 Good home care services in Croydon, out of 88 with a rating.

What inspectors found

From the Care Quality Commission's assessment published 22 April 2026 (assessment visit 11 March 2026). Quoted under the Open Government Licence.

This assessment took place between 1 April and 14 April 2026. Compact Care Solutions Ltd are a homecare agency providing personal care to people living in their own homes. At the time of the assessment, there was 1 person using the service.

We assessed the service against ‘right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘right support, right care, right culture’.

Read the full summary

The provider had systems in place to keep people safe. Staff understood risks to people and how to manage them. People received person-centred care, involved in decisions, and supported to stay healthy, maintain independence, and achieve their care goals. There were enough staff. They received appropriate training and support to develop in their roles and deliver effective care. Recruitment checks were undertaken to make sure staff were suitable to support people. Infection risks were managed well.

The service was led by senior staff who promoted a positive, inclusive culture and encouraged feedback. While governance systems were in place to monitor the safety and quality of the service, these had not always been fully effective. Improvements were needed in management oversight of recruitment processes. Plans were put in place by the provider during the assessment, to address this.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service since their registration in November 2019. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this service since their registration in November 2019. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service since their registration in November 2019. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service since their registration in November 2019. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service since their registration in November 2019. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Compact Care Solutions Ltd
Address9-19 Southbridge House, Southbridge Place, Croydon, CR0 4HA
NeighbourhoodCroydon town, Croydon
Phone020 8671 4000
Websitewww.compactcaresolutions.co.uk
Registered managerMonruf Aliu
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Compact Care Solutions Ltd
ProviderCompact Care Solutions Ltd
Ownership typeOrganisation
Companies House number11602303 (opens Companies House)

Nearest alternatives

  1. G
    Alma Care (UK) Home care, less than 0.1 miles away
    Good
  2. –
    Amity Care Services Home care, less than 0.1 miles away
    Not yet rated
  3. G
    Blue Cross Healthcare Service Limited Home care, less than 0.1 miles away
    Good
  4. –
    Calculated Care Ltd Home care, less than 0.1 miles away
    Not yet rated
  5. –
    Easycare 4 U Limited Home care, less than 0.1 miles away
    Not yet rated

See all home care in Croydon

Getting help from London Borough of Croydon

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Compact Care Solutions Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Compact Care Solutions Ltd.
When was Compact Care Solutions Ltd last inspected?
The Care Quality Commission's latest rating for Compact Care Solutions Ltd was published on 22 April 2026.
Who runs Compact Care Solutions Ltd?
Compact Care Solutions Ltd is run by Compact Care Solutions Ltd.
What is Compact Care Solutions Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 22 April 2026.