Habitat Care
- Home care
- Dementia care
- Registered since 2017
- North Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
23 of 25
rated home care services in North Somerset are rated Good, like this one.
Habitat Care: inspection record
Rated Good in April 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G United Response - Nailsea DCA Good, less than 0.1 miles away
- – Eclectic Care Bristol Not yet rated, 3.6 miles away
- – Living Waters Healthcare Services Limited Not yet rated, 3.6 miles away
- G Care Quality Services North Somerset Good, 3.9 miles away
- G Network Healthcare Professionals Limited - North Somerset Good, 3.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 24 April 2019. Quoted under the Open Government Licence.
About the service: Home Instead Senior Care is a domiciliary care agency. It provides personal care for people living in their own homes in and around the Bristol area. At the time of our inspection 60 older people were receiving a personal care service.
Read the rest of CQC's summary
What life is like for people using this service:
On the day of inspection, we identified that staff were not always safely recruited. Sufficient checks were not always completed before staff started in post. However, actions were taken to address the shortfalls, before the end of the inspection process.
People received personal care from staff who were trained and sufficiently supported in their roles.
People told us they were cared for by 'lovely' staff who were punctual and spent sufficient time with them to make sure personal care needs were met. Improvements had been made and when people required support to take medicines, records were accurately maintained.
Quality assurance systems were in place, and improvements had been made to the auditing and monitoring of medicines.
The service met the characteristics of Good in the safe key question and remained Requires Improvement in the well-led key question. Therefore, our overall rating for the service after this inspection has improved to Good.
More information is in detailed findings below.
Questions to ask the service
- Well-led was rated Requires improvement on 24 April 2019. Ask about changes in management and what has changed since the report.
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 April 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Habitat Care LimitedBrand: Home Instead
- Ownership type
- Organisation
- Companies House number
- 07034919 (opens Companies House)
Getting help from North Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Somerset Council
- Ask for a care needs assessment
- Phone: 01275 888 801, Monday to Friday, 8am to 6pm
- Contact adult social care online
- Support for carers
- Paying for care: North Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Habitat Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Habitat Care.
- When was Habitat Care last inspected?
- The Care Quality Commission's latest rating for Habitat Care was published on 24 April 2019.
- Who runs Habitat Care?
- Habitat Care is run by Habitat Care Limited.
- What is Habitat Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 April 2019.
Contact
- Phone
- 01275 391300
- Address
- The Sion, Crown Glass Place, Nailsea, Bristol, BS48 1RB Map (opens Google Maps)
Compare nearby
- G United Response - Nailsea DCA Good, less than 0.1 miles away
- – Eclectic Care Bristol Not yet rated, 3.6 miles away
- – Living Waters Healthcare Services Limited Not yet rated, 3.6 miles away
- G Care Quality Services North Somerset Good, 3.9 miles away
- G Network Healthcare Professionals Limited - North Somerset Good, 3.9 miles away