CLIA Care
Home care, Wandsworth
Good
Rated on
Rating from the Care Quality Commission.
CLIA Care: inspection record
Rated Good in November 2022.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and November 2022.
It has been rated Good at every inspection since 2018. The latest rating was published about 4 years ago.
How it compares locally
- One of 21 Good home care services in Wandsworth, out of 23 with a rating.
About the service
From the Care Quality Commission's inspection report published 26 November 2022. Quoted under the Open Government Licence.
Clia Care (Disraeli Lodge) is a 'supported living service' providing personal care to people in supported living schemes, so that people can live in their own homes as independently as possible. The service provides support to people with a learning disability or autistic spectrum disorder. At the time of our inspection 5 people were receiving personal care.
The service has 6 locations whereby people have their own bedrooms in an adapted house and share communal areas. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
Read the full summary
Right Support People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. The service worked well with other agencies to do so. The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted. People received support from staff to make their own decisions about medicines wherever possible.
Right Care Staff supported people to express their views using their preferred method of communication. People had the opportunity to try new experiences, develop new skills and gain independence.
Right Culture Staff provided people with personalised, proactive and co-ordinated support in line with their communication and support plans. The registered manager worked hard to instil a culture of care in which staff truly valued and promoted people's individuality, protected their rights and enabled them to develop and flourish. Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Apartment 5, 1C Osiers Road, London, SW18 1NL |
|---|---|
| Neighbourhood | Wandsworth town, Wandsworth |
| Phone | 07738 510983 |
| Website | www.cliacare.com |
| Registered manager | Sohail Edwin |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 26 November 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Clia Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10580656 (opens Companies House) |
Nearest alternatives
- O Home Instead Wandsworth, Lambeth & Dulwich Home care, 0.3 miles awayOutstanding
- – Trio Care Agency Home care, 0.3 miles awayNot yet rated
- – Wandsworth Branch Home care, 0.3 miles awayNot yet rated
- – Marigold Care Group Home care, 0.3 miles awayNot yet rated
- G A5O Ltd Home care, 0.4 miles awayGood
Getting help from London Borough of Wandsworth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Wandsworth
- Ask for a care needs assessment
- Phone: 020 8871 7707, Monday to Friday, 9am to 5pm. Out of hours: 020 8871 8999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Wandsworth
Checked on the council's website, November 2026.
Common questions
- Does CLIA Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for CLIA Care.
- When was CLIA Care last inspected?
- The Care Quality Commission's latest rating for CLIA Care was published on 26 November 2022.
- Who runs CLIA Care?
- CLIA Care is run by Clia Care Ltd.
- What is CLIA Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 November 2022.