Bluebird Care Redbridge
Home care, Redbridge
Good
Rated on
Rating from the Care Quality Commission.
Bluebird Care Redbridge: inspection record
Rated Good in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and August 2026.
It has been rated Good at every inspection since 2016. The latest rating was published 2 months ago.
How it compares locally
- One of 57 Good home care services in Redbridge, out of 63 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 27 August 2026 (assessment visit 12 May 2026). Quoted under the Open Government Licence.
Date of assessment 15 May 2026. Bluebird Care Redbridge is a homecare agency. It provides personal care to people living in their own houses and flats in the community. At the time of the inspection there were 61 people using the service. The assessment was carried out due to an aged rating. The service had been previously inspected on 18 January 2018 with a rating of good.
Leaders promoted a person-centred culture where people using the service were supported to remain independent, maintain their wellbeing and achieve outcomes that mattered to them. There was evidence of compassionate care, effective partnership working and a commitment to continuous improvement. The service had established governance systems, electronic care records, incident management processes and quality assurance mechanisms to monitor safety and quality.
Read the full summary
The service had a person-centred culture, compassionate care, effective partnership working and a commitment to continuous improvement. Governance systems, electronic care records, incident management and quality assurance mechanisms were established. The service promoted a positive learning culture, with staff knowing people well; understanding their needs, preferences and routines.
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Safe
Good
Safe
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 137 George Lane, London, E18 1AN |
|---|---|
| Neighbourhood | Woodford Green, Redbridge |
| Phone | 020 8989 8444 |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 17 March 2018 (opens the Care Quality Commission website) Latest assessment published 27 August 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Care and Wellbeing Group LimitedBrand: Bluebird Care |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06784151 (opens Companies House) |
Nearest alternatives
- – House of Care Ltd Home care, 0.1 miles awayNot yet rated
- G Immediate Medical Solutions Ltd Home care, 0.4 miles awayGood
- – Vincere Healthcare Limited Home care, 0.6 miles awayNot yet rated
- – Morning Stars Care Ltd Home care, 0.6 miles awayNot yet rated
- – Care Qters Ltd Home care, 0.8 miles awayNo overall rating
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care Redbridge provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care Redbridge.
- When was Bluebird Care Redbridge last inspected?
- The Care Quality Commission's latest rating for Bluebird Care Redbridge was published on 27 August 2026.
- Who runs Bluebird Care Redbridge?
- Bluebird Care Redbridge is run by Care and Wellbeing Group Limited.
- What is Bluebird Care Redbridge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 August 2026.