Rated Care Homes

Care Qters Ltd

Home care, Redbridge

–

No overall rating

No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.

Care Qters Ltd: inspection record

Home care, Redbridge

This service has no overall rating at present. The squares show its earlier ratings.

Care Qters Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in July 2025.

The latest rating was published 15 months ago.

What inspectors found

From the Care Quality Commission's assessment published 22 July 2025 (assessment visit 20 June 2025). Quoted under the Open Government Licence.

We carried out our assessment of this service between 09 July 2025 to 11 July 2025. Care Qters Ltd provides care to people living in their own home. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This relates to help with tasks related to personal hygiene and eating. At the time of the inspection there was one person receiving personal care.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

Read the full summary

At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.

This was a planned assessment of all quality statements under the key questions of safe, effective, caring, responsive and well-led.This service registered with us on 05 September 2023, and this was their first assessment. The service has been rated good following this assessment.

There were systems in place to safeguard people from abuse. Risks to people were assessed and monitored. Recruitment processes were robust and there were enough staff working at the service to support people safely. Staff were provided with personal protective equipment (PPE) to protect people from the risk of cross infection.

People's needs were assessed before they began using the service so the provider knew they could meet their needs. Staff received inductions before starting work, so they knew what to do when they started working with people.Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Care Qters Ltd
AddressUnit 9B, Suite 2, Bourne Court, Southend Road, Woodford Green, IG8 8HD
NeighbourhoodWoodford Green, Redbridge
Phone07850 153778
Registered managerRajiv Gadhvi
Registered with the CQC since
What it provides
  • Domiciliary care service
  • Supported living service
Who it supports
  • Learning disabilities or autistic spectrum disorder
  • Physical Disability
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Care Qters Ltd
ProviderCare Qters Ltd
Ownership typeOrganisation
Companies House number13936017 (opens Companies House)

Nearest alternatives

  1. –
    Careland Healthcare Services Ltd Home care, less than 0.1 miles away
    Not yet rated
  2. G
    De Vere Care Partnership Home care, less than 0.1 miles away
    Good
  3. –
    De Vere Care Partnership - Head Office Home care, less than 0.1 miles away
    Not yet rated
  4. –
    De Vere Care Partnership - London Home care, less than 0.1 miles away
    Not yet rated
  5. G
    Platinum Care Appointments Limited Home care, less than 0.1 miles away
    Good

See all home care in Redbridge

Getting help from London Borough of Redbridge

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Care Qters Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Care Qters Ltd.
When was Care Qters Ltd last inspected?
The Care Quality Commission's latest rating for Care Qters Ltd was published on 22 July 2025.
Who runs Care Qters Ltd?
Care Qters Ltd is run by Care Qters Ltd.
What is Care Qters Ltd's CQC rating?
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.